Director of BizOps & Strategy specializing in e-commerce delivery and operations scaling
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Ops/strategy leader with 10+ years in analytics, operations, and strategy (MBA) who has launched and scaled on-demand/express delivery capabilities in large retail ecosystems. Led complex, cross-functional initiatives including a 30-minute white-label delivery pilot for an automotive parts client and express delivery expansion for Sam’s Club across 800+ locations, with strong emphasis on driver supply, incentives, and on-time performance.
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