Vetted Single Sign-On (SSO) Professionals

“Healthcare solutions architect with roughly 7 years at Mass General Brigham, evolving from application specialist to broad cross-functional architect supporting telehealth, digital health, conversational AI, generative AI, and legal workflow initiatives. Particularly strong at translating complex clinical and business problems into enterprise architectures, integrations, and stakeholder-specific demos across hospital leadership, clinicians, IT, and vendors.”

Jebiaus Brown

Screened

Senior Customer Success Manager specializing in Enterprise SaaS retention and expansion

San Francisco, CA9y exp

“Senior Enterprise Customer Success Manager in the Bay Area with a highly data-driven, AI-assisted approach to enterprise retention and expansion. Describes end-to-end ownership of large accounts (including a $300K+ account), using health scoring, sentiment/risk extraction from calls (Gong/ZoomInfo/Gainsight), and quantified business cases to influence product roadmap and secure renewals/expansions (100% GRR, 115% NRR, NPS target 72). Experience advising on martech/GTN tooling (Salesforce, Gainsight, Looker/Tableau) and applying SEO/analytics narratives in executive business reviews.”

“Technical Account Manager at LinkedIn for 7 years supporting some of the company's largest global enterprise customers across LinkedIn Learning and Recruiter. Blends sales engineering, implementation, compliance, and post-sales ownership, with strong experience navigating complex integrations, migrations, and regulated-industry security reviews. Particularly compelling for enterprise SaaS roles needing someone who can span pre-sales architecture, customer trust, and renewal-critical problem solving.”

“Technology/IT leader with experience spanning healthcare software (Medicaid/Medicare) and large-scale media production IT. At O'Neil Digital Solutions, drove a configuration-first standardized platform that cut client onboarding from months to weeks and helped position the org to double its client base. At 20th Century Fox Television, led a major security and cloud-network standardization initiative post-Sony hack, enabling secure worldwide production at scale (~50 productions/year).”

“Technical lead who shipped a production GPT-4-powered customer support agent for Square, serving a large fintech customer base through a React chat interface with tool-using orchestration, guardrails, and live handoff paths. Brings strong real-world experience in agent reliability, evaluation, observability, and workflow orchestration using Temporal, Sidekiq, Pinecone, Datadog, and Snowflake.”

“AppSec/customer security specialist with Atlassian enterprise cloud migration experience, advising on SSO and API token hardening and driving adoption through phased rollouts. Implemented Snyk (SCA) and SonarQube (SAST) in Bitbucket Pipelines with Jira-based vuln workflows, cutting critical vuln MTTR from 30 to 7 days for financial services customers. Strong in SSO troubleshooting (Okta/SAML) and secure AWS/EKS-based agent integrations with secrets management and Datadog observability.”

“Senior frontend engineer focused on complex internal operations and payment products, with deep experience building React/TypeScript dashboards for payments, subscriptions, and observability workflows. Stands out for going beyond UI implementation to shape API contracts, real-time architectures, performance strategy, and product behavior across support, finance, and engineering use cases.”

“Engineering leader with hands-on platform, cloud, security, and data infrastructure experience who managed a 9-person cross-functional team spanning data engineering, infrastructure, SRE/DevOps, and DevSecOps. Notable impact includes completing a Mesos-to-ECS migration, cutting AWS spend by $1.6M annually, standing up a security engineering team, and building a no-code data lake/warehouse platform in partnership with sales, support, data science, and BI.”

“Engineering leader with hands-on architecture depth who has managed offshore teams up to ~30 engineers across mobile, web, backend, and Roku. Particularly strong in applying AI pragmatically—driving code-generation and review workflows, tailoring model usage by tech stack, and building internal LLM/RAG tools—while also improving operational KPIs through automation, cost optimization, and workflow redesign in content/media environments.”