Vetted Troubleshooting Professionals

“AppSec-focused engineer with experience spanning Accenture and a digital operations support internship, emphasizing secure SDLC and CI/CD security automation (SAST/DAST/SCA). Has hands-on troubleshooting experience using logs/metrics/APM traces (e.g., resolving DAST timeouts caused by rate limiting) and designs AWS/Kubernetes scanning integrations with least-privilege IAM, private networking, secrets management, and observability.”

“Backend/platform engineer who has built and scaled production Java/Spring Boot + Kafka services on AWS/Kubernetes (1M+ msgs/day) and led reliability/performance fixes that restored SLAs (25–30% latency improvement; 99.9% uptime). Also shipped an AI customer-support chatbot end-to-end using retrieval + guardrails and rigorous evaluation/observability, improving resolution time 40% and satisfaction 25%, with a strong plan/execute/verify approach to agentic workflow reliability.”

“Full-stack engineer with customer-facing delivery experience who built and deployed a multi-platform social media automation product (Next.js/Node/MongoDB) and optimized it using BullMQ/Redis background jobs, retries, and rate limiting for reliable posting at scale. Also delivered an AI-powered false-positive analysis service in a cybersecurity context, resolving production pipeline stalls via log-driven debugging, parallelization, caching, and LLM guardrails.”

“Worked at AMD on Vivado tool releases, focusing on adding and integrating new IP/SoC functionality into the Vivado flow and validating expected behavior through testing. Comfortable engaging with customers and open to travel for hands-on customer-facing work.”

“Enterprise IT operations and identity governance professional (Atlassian) who partners closely with security teams to reduce risk through RBAC/Conditional Access automation, endpoint compliance, and vulnerability remediation workflows. Demonstrated ability to balance strict security controls with engineering productivity via phased rollouts, pilots, and KPI-driven stakeholder alignment, plus hands-on troubleshooting of complex Azure AD authentication failures and secure AWS integration design.”

“Paid media specialist with experience owning high-spend campaigns and shifting traditionally print-focused clients into digital (direct-sold + programmatic). Uses Xandr DSP and a KPI-driven full-funnel approach across Meta/Google/TikTok, with hands-on optimization, creative/audience testing, and campaign triage (e.g., resolving ad fatigue via frequency caps).”

“IBM Power/AIX engineer with hands-on ownership across compute and SAN, including resolving a high-severity ERP latency incident by tracing it to SAN slow-drain on Cisco switches and orchestrating a port redistribution fix. Experienced running production HA/DR with HACMP and LPAR mobility (quarterly failover tests plus annual SunGard DR simulations) and building Bash-based monitoring/alerting automation to prevent outages.”

“Backend-focused engineer with financial domain experience who built Java REST APIs for data entry/validation and implemented strong testing, alerting, and rollback practices for production reliability. Has hands-on experience automating legacy manual processes with Ansible and troubleshooting AWS EKS/OpenShift deployments via CloudFormation in a permission-constrained enterprise environment; comfortable with occasional onsite meetings in Bethesda, MD.”

“Open-source contributor who improved React Query’s caching/subscription behavior to reduce unnecessary re-renders via debouncing and batched updates, validated with benchmarking and extensive tests. Also maintained a Flask extension and resolved production background-task hangs by tracing Redis connection handling issues, adding cleanup/retry logic and troubleshooting docs. In a fast-paced startup, owned the design of a Celery+Redis multi-queue background processing system with Prometheus-based observability.”

“Recruiting Operations leader who has owned the full recruiting lifecycle (intake/workforce planning through ATS, metrics, and onboarding handoff) and managed teams of 5–12. Notably redesigned Standard Bank Group’s graduate hiring process for ~10,000 applicants, cutting time-to-hire by 15% and improving candidate experience, and currently supports urgent RN/LVN hiring in home health with standardized credentialing and compliance workflows.”

“Frontend engineer who has led end-to-end delivery of both an open-source JavaScript document-comparison library and complex React+TypeScript product features (e.g., Google-Drive-like auto-save with S3 persistence). Demonstrates strong architecture and performance instincts (Redux/hooks patterns, dynamic loading to improve Lighthouse scores) and pragmatic shipping/rollout skills including cross-browser mitigation with feature flags.”

“Maintained and improved a set of JavaScript packages at JPMorgan, including a major refactor of an event-emission layer used in LLM streaming that delivered ~20% runtime speedup with no API changes. Known for a measurement-driven performance approach (profiling + simplification + validation), strong backward-compatibility discipline, and documentation that accelerates internal adoption and reduces support questions.”

“Cloud/Kubernetes-focused production engineer with experience running 99.95% uptime platforms across AWS/Azure/GCP. Strong in incident response and performance troubleshooting (including a 30% MTTR reduction), and in building secure CI/CD and Terraform-based IaC for AKS/GKE microservices with robust change controls and rollback practices. Notably does not have direct IBM Power/AIX/VIOS/HMC or PowerHA/HACMP ownership.”

“Robotics software engineer with semiconductor wafer-handling automation experience at Mattson Technology, building C++ control software for ATM and vacuum robots coordinating through a load-lock (pressure/door/pump sequencing). Implemented multi-vendor communications with auto-detection across SECS serial and TCP/IP, and validated behavior using simulation + GUI animation, logging/sniffers, and hardware-in-the-loop testing; currently self-studying ROS 2.”

“Composer/music editor with experience scoring GTA V missions at Rockstar Games, designing narrative-driven but gameplay-reactive music with adaptive layers implemented via middleware. Uses Pro Tools for frame-accurate arrangement and Ableton Live for sound design, with a hybrid outboard/in-the-box mix chain targeting broadcast/streaming loudness standards. Strong emphasis on original sound creation (custom SFX/Foley) and scalable workflows via templates and SOPs.”

“Backend/platform engineer who owned a real-time customer analytics microservice stack in Python/FastAPI with Kafka streaming into PostgreSQL, including schema enforcement (Avro) and high-throughput optimizations. Strong Kubernetes + GitOps practitioner (EKS/GKE, Helm, Argo CD) who has handled CI/CD reliability issues with automated pre-deploy checks and rollbacks, and supported major migrations (on-prem to AWS; VM to EKS) with blue-green cutover planning.”

“Robotics software engineer who worked on NYU’s Medi Assist robot, owning navigation sensor bring-up (LiDAR/radar/IMU) and SLAM stability, plus delivering a safety-critical braking system. Built a YOLOv8 perception pipeline on Jetson Nano and wrote STM32 firmware to actuate brakes, achieving ~50ms reaction time, and implemented diagnostics/health checks and reliable inter-board comms (ROS2 + UART with checksums/heartbeats).”

“Robotics software engineer focused on ROS2 autonomy, with hands-on work building a monocular visual odometry system on KITTI (including GPS-based scale correction and RViz trajectory visualization) and an end-to-end Gazebo simulation integrating URDF, slam_toolbox, and Nav2. Demonstrates strong practical debugging skills around TF frames, lifecycle nodes, and Gazebo plugin/version compatibility.”

“Backend engineer with hands-on experience designing and refactoring scalable Node.js/MongoDB systems and building Python/FastAPI services. Emphasizes production-grade security (JWT, refresh tokens, RBAC, Supabase Auth, RLS) and reliability practices like strong testing, monitoring, and rollback planning, including resolving concurrency and token/validation edge cases.”

“Unity lead game developer who shipped two games to Steam for Windows and ported them to Android. Hands-on with gameplay mechanics plus coordinating freelance model/animation work and integrating assets into the game, and uses AI tools to speed up debugging and navigating large codebases.”

“Backend/data engineer with hands-on production experience building FastAPI APIs secured with JWT and delivering AWS-based data processing solutions using Lambda and ECS Fargate. Has worked with Snowflake/third-party API sources and targets including DynamoDB, S3, RDS, Redshift, and Glue, and uses CloudWatch/X-Ray for monitoring and troubleshooting. Seeking ~$65/hr and is open to onsite work in Bethesda, MD.”

“Paid media performance marketer who managed a $50K+/month multi-location senior living portfolio across Google and Meta, focused on qualified lead volume, CPL efficiency, and occupancy growth. Uses structured testing, tracking/analytics (GA4 + call tracking), and cross-platform budget reallocation to stabilize CPL at scale and recover performance when lead volume drops.”