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Carol Barfield

HR Director and People Leader specializing in multi-site operations, employee relations, and total rewards

Beauty Quest GroupUniversity of New HavenConnecticut, United States14 Years ExperienceDirector LevelWorks Remote

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About

People/HR strategy leader with experience in global team management and workforce planning across five divisions at Kantar. Uses data-driven org change (production + engagement analysis) and practical engagement levers (stay interviews, internal mobility, shift redesign) to deliver measurable results, including a 10% production efficiency gain in six months, and has led targeted initiatives to recruit/retain women through focus groups and flexible work options.

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Key Strengths

  • Managed an international team (India) with deliberate cultural alignment and time-zone accommodation
  • Workforce planning across five divisions at Kantar (roles, skills, levels, training/upskilling)
  • Built targeted recruiting/retention approach for women using focus groups and flexible scheduling
  • Partnered with senior leaders using data analysis to drive org change; improved production efficiency by 10% in six months
  • Improved engagement via stay interviews, shift elimination for efficiency, and internal recruiting for promotions
  • Structured, multi-channel restructuring communication (town hall + written follow-up + manager cascade + 1:1 availability)

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Experience

Director, Human ResourcesBeauty Quest Group · Aug 2023 – Jun 2025
Director, People ExperienceSoulCycle, Inc. (Equinox) · Dec 2022 – Aug 2023
Director, People TeamPropeller Industries · Sep 2021 – Oct 2022
Manager, Staff Administration – HRYale University, School of Medicine · Jun 2018 – Sep 2021
HR Business PartnerKantar (WPP) · Aug 2016 – Mar 2018
HR ManagerGreyHealth Group (WPP) · Apr 2011 – Aug 2016

Education

University of New Havenbachelor, Criminal Justice, Business Administration

Awards

  • Nominated DEI Staff Representative - Office of Diversity, Equity and Inclusion in Internal Medicine (ODEIM)

Skills

Workforce PlanningComplianceData AnalyticsChange ManagementBudgetingPerformance ManagementOnboardingRecruitingNegotiationAsanaStakeholder managementEmployee RelationsHR InvestigationsLabor RelationsEmployment Law (US)

Languages

English

Certifications

SHRM-HRCI Essentials CertificateSHRM-HRCI Essentials - Manhattanville College

Memberships

  • Society of Human Resource Management
  • SOCT SHRM

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Carol BarfieldHR Director and People Leader specializing in multi-site operations, employee relations, and total rewards