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Ekaterina Mironova
Director-level CX Program Manager specializing in AI, automation, and CX analytics
Los Angeles, CASr Customer Operations & CX Strategy Manager – Head of CX6 years experienceDirectorCustomer Experience (CX)SaaSFinTech
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Experience
Sr Customer Operations & CX Strategy Manager – Head of CXVega Technology
CX & Program Ops Coordinator – AI Insights & Retention StrategyIOGRU
Customer Success & Support Operations – Brand OnboardingTikTok (ByteDance)
Education
American National Universitymaster, Business Administration
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