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Farid Hossain
Principal Customer Success Leader specializing in Enterprise SaaS and Cloud Transformation
HPEWebster UniversityFrisco, TX31 Years ExperiencePrincipal LevelWorks On-Site
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Experience
Principal Customer Success ManagerHewlett Packard Enterprise · Jan 2021 – Present
Global Customer Success LeaderCamunda GmbH · Jan 2020 – Jan 2021
Senior Manager - Global Customer SuccessRed Hat, Inc. · Jan 2016 – Jan 2020
Business Relationship Leader, Asia Markets (China, Japan)Walmart Global Technology · Jan 2012 – Jan 2015
Project Leader, International IntegrationsWalmart Global Technology · Jan 2011 – Jan 2012
Business Systems AnalystArapahoe County Government
Sr. Project Manager (Ecommerce)FazTrack Technology
IT Project ManagerVcommerce Corporation
Sr. Business AnalystCaremark CVS
ERP Business AnalystMotherwell Information Systems
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Education
Webster Universitymaster, Business Administration
University of Houstonbachelor, Finance
Skills
Languages
EnglishBengali
Certifications
CCSM (Certified Customer Success Management) Certifications 1-5ITIL Certification (2012) - Loyalist Certification ServicesLean Six Sigma White BeltAgile Boot Camp – ASPE Inc.Sustainable Business Strategy Program (2020) - Harvard Business SchoolData Analysis for Management Certificate (Tableau) (2019) - London School of Economics & Political ScienceGlobal Leadership Certificate Program (2009) - Thunderbird School of Global ManagementPMP Boot CampCSM Boot CampDale Carnegie Professional CommunicationCrucial Conversation TrainingLeadership Immersion TrainingPM 101, 201, 301ISDLC Training at Sam Walton Development Center
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