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Francisco Caballero

Senior Product Support Specialist specializing in VoIP and SaaS support

PodiumNorthern Virginia Community CollegeLehi, UT8 Years ExperienceSenior Level

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Experience

Senior Product Support SpecialistPodium · Jan 2024 – Present
Product Support SpecialistPodium · Mar 2023 – Jan 2024
Cyber Security Operation Center AnalystAligned Technology Solutions · Aug 2021 – Mar 2023
IT Support SpecialistAligned Technology Solutions · Jul 2018 – Aug 2021

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Education

Northern Virginia Community Collegeassociate, Information Technology (2017)
General Assemblybootcamp, Software Engineering (2017)

Skills

Technical DocumentationMentoringNetworkingCybersecurityIncident ResponseAutomationSplunkJiraSalesforceJavaScriptSQLRole-Based Access Control (RBAC)VoIPVoIP TroubleshootingCall Quality Troubleshooting

Languages

EnglishSpanish

Certifications

Sophos Central Endpoint & Server v3.0 - EngineerCompTIA Security+ (In Progress)

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Connect with Francisco

Francisco already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Francisco CaballeroSenior Product Support Specialist specializing in VoIP and SaaS support