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James Daley
Executive Product & Mobile Leader specializing in consumer platforms and compliance SaaS
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Operations/product-and-engineering leader who has repeatedly retooled early-stage/growing orgs (Open English, Metrc) to scale by implementing Scrum/Kanban, building metrics-driven decision systems, and upgrading teams with experienced product/engineering leadership. At Metrc, used data to drive executive alignment, established scrum teams and a 2-week cadence within 30 days, and helped burn down years of backlog/bugs while improving customer survey feedback within 3 months.
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Key Strengths
- Implemented Scrum/Kanban to retool product & development orgs for scale (Open English, Metrc)
- Built capability via Agile training plus hiring seasoned Product Owners/PMs/Dev Managers to reinforce change
- Rapid transformation execution: enacted major operating-model change in under 6 months
- Data-driven operational assessment within first 30 days using delivery, backlog, bug, and customer metrics
- Turned around delivery predictability at Metrc: moved to 2-week sprint cadence within 30 days after 2+ years of missed releases
- Backlog and quality recovery: addressed 500+ bugs and 250+ features spanning ~5 years; nearly cleared legacy work by year-end
- Improved customer outcomes: positive customer survey feedback within ~3 months
- Executive alignment through evidence: used metrics to overcome resistance and gain leadership support
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