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James Snow
Director-level product leader specializing in EdTech, retail, and enterprise SaaS
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About
Product leader with experience building a patented demand chain management application inspired by 7-Eleven Japan’s inventory practices and piloting it with strong results: lower inventory, fewer out-of-stocks and waste, and higher sales. Has also shipped early AI features in edtech, including student chat moderation, and brings a notably human-centered perspective on AI’s role alongside tutors rather than as a full replacement.
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Key Strengths
- led end-to-end build of a patented demand chain management product
- strong retail inventory and assortment planning domain expertise
- pilot execution with measurable business impact
- translated complex technical constraints into usable product direction
- deep UX and usability focus
- hands-on cross-functional leadership with design and engineering
- effective mentor to product managers through influence
- connects engineering work to user pain points and business outcomes
- pragmatic AI product judgment with human-in-the-loop mindset
- experience shipping AI moderation features for education products
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Experience
Education
Awards
Skills
Languages
Publications
2 publications
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