ScreenedIdentity Verified
No cost, no commitment - we'll make a personal intro
MK

Madeline Kraemer

Senior Customer Success professional specializing in enterprise media and tech partnerships

AxiosMichigan State UniversitySan Francisco, CA8 Years ExperienceSenior LevelWorks On-Site

Connect with Madeline

Madeline already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

About

Customer-facing enterprise sponsorship/advertising professional who owns campaigns end-to-end (kickoff, timelines, weekly reporting, wrap decks) and drives renewals/upsells through performance insights. Known for operational rigor and cross-functional issue resolution (including fixing a sold-out newsletter sponsorship conflict) and for using ChatGPT to streamline asset workflows and build an industry trend tracker that directly supported expansion deals.

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee

Key Strengths

  • Owned enterprise sponsorship campaigns end-to-end (kickoff through reporting and renewal planning)
  • Consistently exceeded benchmark KPIs and drove measurable client outcomes (e.g., increased report downloads)
  • Strong operational rigor: timelines, buffer days, weekly check-ins, and agenda-driven stakeholder alignment
  • Effective conflict/risk management across client and agency approval processes
  • Cross-functional problem solving to recover from sales/inventory mistakes and preserve customer trust
  • Data-driven creative optimization using performance results to improve CTR and reduce ad fatigue
  • Proactive, scalable process improvements using ChatGPT templates to speed asset creation and reduce drafts
  • Strategic upsell/expansion approach using industry trend tracking to identify timely opportunities

Like what you see? We'll introduce you to Madeline directly.

Experience

Senior Associate, Client SuccessAxios Media · Jan 2022 – Present
Account ManagerProtocol Media · Jan 2021 – Jan 2022
Programmatic SpecialistH&L Partners · Jan 2018 – Jan 2021

Education

Michigan State Universitybachelor, International Relations (2018)

Skills

Account ManagementCross-Functional CollaborationGenerative AISalesforceAdvertising SolutionsAIAutomated ReportingBid ManagementBoostrB2B MarketingCampaign OptimizationClient Retention & GrowthClient SuccessCreative OptimizationCRM Systems

Languages

English

Similar Candidates

JJ

Mid-level Growth Partnerships & Customer Success leader in AdTech and digital media

San Francisco, CA6y exp
UnityUC Berkeley
View profile
Michelle Lu - Senior Customer Success Manager specializing in B2B SaaS retention and expansion in Pleasanton, CA

Michelle Lu

Screened

Senior Customer Success Manager specializing in B2B SaaS retention and expansion

Pleasanton, CA8y exp
GartnerUniversity of Texas at Austin

Enterprise CSM with martech/market-intelligence background (Pulse and Gartner context) who owns accounts end-to-end from onboarding through renewal and expansion. Known for executive-level value narratives (e.g., CPO using benchmarks in a board deck), multi-threading across Product and Legal, and using usage/segmentation analytics plus activation tactics (A/B testing, targeted messaging) to drive adoption and renewals.

View profile
FE

Senior Customer Success & Account Manager specializing in Enterprise SaaS

Los Angeles, CA9y exp
Zen EducateCovenant University
View profile
Sabina Chowaniec - Senior Client Success & Digital Campaign Manager specializing in paid media and performance marketing in Glendale, AZ

Senior Client Success & Digital Campaign Manager specializing in paid media and performance marketing

Glendale, AZ14y exp
USA Today

Paid media performance marketer who managed a $50K+/month multi-location senior living portfolio across Google and Meta, focused on qualified lead volume, CPL efficiency, and occupancy growth. Uses structured testing, tracking/analytics (GA4 + call tracking), and cross-platform budget reallocation to stabilize CPL at scale and recover performance when lead volume drops.

View profile
AT

Audrey Tiong

Screened

Senior Customer Success & Account Management Leader specializing in B2B SaaS revenue growth

Remote, USA16y exp
WellfoundMuhlenberg College

Enterprise Customer Success leader with experience at Wellfound (AngelList Talent) and Doximity, owning strategic accounts end-to-end and driving adoption through structured onboarding, QBRs, and analytics. Notably secured Wellfound’s largest renewal (Zoox) and co-developed a white-glove recruiting service at Doximity that scaled to 40 customers and produced $1M in revenue in its first year.

View profile
MR

Mid-level Client Success & Project Management professional specializing in SaaS implementations

Denver, CO5y exp
gWorks
View profile

Interested in Madeline?

We'll personally introduce you - no strings attached.

For Hiring Teams

Build your dream team with Reval

Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.

$250one-time kickoff
10%on successful hire
48hrsto first candidates
Post a Role90-day money-back guarantee. A fraction of traditional agency fees.

Discover more candidates like Madeline

Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.

Search Talent

Connect with Madeline

Madeline already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Madeline KraemerSenior Customer Success professional specializing in enterprise media and tech partnerships