Brittany Turner

About

Project and implementation leader with deep experience in public sector SaaS and operational systems, spanning 30+ government implementations at JustFOIA and 600+ client implementations/migrations at AFS Logistics. Stands out for combining software delivery, governance, and compliance-minded process design with executive stakeholder management in complex government, utility, and labor-policy environments.

Key Strengths

• Led 30+ government SaaS implementations across municipalities, counties, law enforcement, utilities, school districts, and higher education
• Supported 600+ client implementations and migrations at AFS Logistics
• Strong public sector implementation expertise with compliance-sensitive operational workflows
• Manages multiple concurrent implementations across discovery, configuration, testing, training, launch, and post-launch phases
• Translates complex operational needs into practical workflow configurations
• Effective governance on large-scale audit and process standardization projects
• Skilled at scope triage and documenting future-state recommendations while keeping delivery on track
• Identifies operational, legal, privacy, records retention, and accessibility risks
• Executive and coalition stakeholder management across politically complex environments
• Delivered legislative outcomes across multiple counties and helped establish Labor Relations Committees

Reference Highlights

• highly effective implementation leader
• significant enterprise SaaS implementation experience
• handles complex multi-stakeholder projects well
• operates independently
• proactive in identifying scope risk
• structured approach to project delivery
• protects core delivery while preserving client relationships
• manages heavy concurrent project load
• strong ownership of delivery outcomes
• keeps projects on track amid competing priorities
• thorough governance and documentation
• surfaces risks early
• practical and fact-based escalation style
• calm under pressure
• effective with senior stakeholders
• concise and well-prepared with executives
• transparent about tradeoffs
• guides sponsors toward decisions
• quickly learns complex domains
• asks the right questions
• translates operational complexity into practical plans
• comfortable in low-margin-for-error environments
• high degree of independence
• effective project leadership
• strong organization
• clear stakeholder communication
• early risk identification
• trusted to execute with minimal oversight
• brings structure and stability
• stabilizes challenging projects
• restores client and stakeholder confidence
• handles complex, fast-paced environments well
• keeps teams aligned
• maintains clear expectations
• strong accountability
• proactive problem solving
• effective central coordinator
• handles changing priorities well
• effective escalation handling
• strong visibility across projects
• proactive mitigation planning
• transparent communicator
• communicates at the right level
• strategic decision-making
• presents mitigation options clearly
• ensures controlled launches with minimal disruption
• builds strong relationships
• navigates complex operational environments adeptly
• recognizes domain-specific challenges
• extremely detail-oriented
• rapidly gets people up to speed
• excellent product knowledge
• exceptional implementation management
• strong customer feedback
• handles projects of all sizes
• trusted with larger and enterprise-level accounts
• works highly independently
• takes control in ambiguous situations
• overcomes lack of training materials
• manages full process from sales handoff to go-live
• supports customers through testing
• ensures smooth post-launch transition
• simplifies complex implementations
• fluid and confident with the platform
• pulls in resources when needed
• handles constant change well
• manages deadline-driven risk effectively
• masterful with executive and program-level stakeholders
• effective with difficult communicators
• drives decisions under pressure
• sales-savvy communication style
• deep public sector domain familiarity
• navigates vendor ecosystems effectively
• guides customers confidently through implementation

Experience

Education

Awards

• Finalist - 2017 Louisiana Start Up Prize

Skills

Languages

Certifications