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Thomas Kim

Senior Customer Success Manager specializing in retention and churn reduction for SaaS

IndeedCal State East BayFoster City, CA7 Years ExperienceSenior LevelWorks On-Site

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Experience

Senior Customer Success ManagerIndeed.com · Sep 2021 – Jul 2025
Customer Success ManagerIndeed.com · Oct 2018 – Sep 2021

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Education

Cal State East Baybachelor, Economics

Skills

Problem SolvingAdaptabilityLeadershipMentorshipCommunicationSalesforceAccount ManagementOnboardingStakeholder ManagementClient RelationsRetention ManagementDe-escalationEmpathyTechnical TroubleshootingTeam Collaboration

Languages

English

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Connect with Thomas

Thomas already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Hire with Reval

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Thomas KimSenior Customer Success Manager specializing in retention and churn reduction for SaaS