Thomas Kim

Senior Customer Success Manager specializing in retention and churn reduction for SaaS

Foster City, CASenior Customer Success Manager7 years experienceSeniorSaaSTechnologyHR Technology

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Experience

Senior Customer Success ManagerIndeed.com

Customer Success ManagerIndeed.com

Education

California State University - East Baybachelor, Economics

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Thomas already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

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candidate@example.com(555) 123-4567LinkedIn Profile

Languages

English

Skills

Client RelationsRetention ManagementDe-escalationProblem SolvingAdaptabilityEmpathyTechnical TroubleshootingLeadershipMentorshipCommunicationTeam CollaborationSalesforceZendeskChurn ReductionApplicant Tracking Systems (ATS)