Vetted Root Cause Analysis Professionals

“Data engineer/platform builder with experience across PwC and Liberty Mutual delivering high-volume, production-grade pipelines and real-time data services. Has owned end-to-end streaming + batch architectures on AWS and Azure, including web scraping systems, with quantified reliability gains (99.9% availability, 90%+ error reduction, 30% latency reduction) and strong observability/CI-CD practices.”

“Infrastructure/operations engineer with enterprise-scale observability ownership across Linux plus exposure to Windows/AIX and AWS SaaS. Has led DR exercises and real incidents involving cross–data center traffic failover, with hands-on firewall policy management and automation (Chef/Ansible) for agent deployment and patching; experience includes Bank of America and Discover Financial Services.”

“Platform-focused engineer/technical program leader working in silicon/wafer validation environments, with hands-on experience securing access to sensitive test results and engineering tooling. Has implemented RBAC/least-privilege controls with Azure Entra ID, Key Vault, PAM and integrated Checkmarx into dev workflows, while also deploying ML services on AKS using Bicep/Helm/Docker and Azure DevOps CI/CD with strong monitoring and incident response practices.”

“AI/LLM engineer with production experience building a multimodal RAG agent for Walmart driver support, combining hybrid retrieval (dense+BM25) and fine-tuned Llama 3 served via vLLM on Azure AKS to reach sub-second latency. Drove measurable impact (25% fewer escalations, 60% lower token costs, 33% lower storage costs) and also built Kafka-based microservices that cut batch runtime from 2 hours to 15 minutes and reduced DB load by 80%.”

“Development manager focused on developer productivity and platform enablement in a polyglot microservices environment. Drove ~50% productivity gains by evaluating and rolling out AI coding copilots with team training and cross-team demos, and designed a Disaster Recovery framework adopted by 50+ microservice teams. Also led edge-focused Python runtime optimization and relies on heavy test automation to safely execute large refactors during major platform upgrades.”

“Backend/automation engineer who led the design of an OOP Python test automation framework for AWS infrastructure (Behave + Jenkins), cutting regression effort from weeks to a 3–4 hour run. Has hands-on cloud and DevOps experience across AWS (boto3, ECS, AMI automation via GitHub Actions) plus data/migration work including on-prem-to-cloud Oracle Retail DB migration with rollback planning and a Kafka + ML fraud-detection streaming pipeline.”

“Engineering manager leading a 15-person team at FBN on the Gridbull platform, shipping a self-serve pricing/quoting tool for structured commodity products using real-time futures market data. Owns architecture and reliability for third-party data integrations (WebSocket + REST fallback), including resolving a day-one production incident caused by undocumented vendor connection resets. Introduced lightweight Technical Implementation Plans to improve cross-functional alignment and delivery speed in a high-growth environment.”

“Built and shipped production LLM/RAG systems at Mayo Clinic, including a conversational AI assistant for patient pre-consultation and a clinical-trial matching tool for doctors. Implemented HIPAA-compliant de-identification and guardrails, plus real-time feedback logging and fine-tuning that improved response accuracy by 15% and reduced admin workload by 25%.”

“Operations and customer-facing leader with deep last-mile logistics expertise from running a critical extra-large Amazon logistics hub end-to-end (inventory accuracy, throughput, yard efficiency), including scalable process improvements adopted across Amazon XL sites. Strong cross-functional and partner management (DSPs/carriers, engineering ops) with rapid incident resolution and VOC-to-product translation (geofence/map fixes). Also demonstrates land-and-expand growth motion from Cisco, expanding a standardized software platform across multiple global sites.”

“Game industry QA tester with several years of experience supporting multiple AAA titles, including multiplayer ownership and work spanning pre-alpha through gold master and post-launch updates. Known for proactive edge-case exploration—e.g., finding and documenting a late-stage crash tied to a mission timer interaction—backed by strong evidence capture (video, crash dumps) and thorough verification/regression practices.”

“Gameplay QA professional with hands-on experience testing and iterating on live production changes for 2XKO, including move/frame adjustments and system interactions. Known for structured ISTQB-based test planning, video-backed documentation, and strong defect isolation (e.g., tracing knockdown roll issues to collision capsule sizing) to speed up developer triage and resolution.”

“Former software tester with historical exposure to AIX 5.2 and Solaris 9 (circa 2001) and extensive Linux experience dating back to 1994. They indicated their background is primarily in testing and server hardware validation rather than IBM Power/AIX/Solaris operations and migrations.”

“IBM Power/AIX engineer with hands-on ownership of large AIX 7.1/7.2 environments (VIOS, HMC/vHMC) supporting enterprise middleware/back-end workloads. Demonstrated real production incident handling: identified CPU entitlement underprovisioning after a DLPAR change and restored performance via live CPU rebalancing, plus PowerHA failover execution and runbook/process hardening. Also builds secure CI/CD pipelines (Jenkins/GitLab/Azure DevOps with CyberArk) and Terraform IaC with drift management and controlled rollouts.”