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Roger Woody
Executive Operations & Transformation Leader in Federal and Defense organizations
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About
Operations and Chief of Staff leader with experience at NRO, DHS/TSA, and NOAA, translating complex, regulated enterprise environments into startup-like scalable operating systems. Implemented Salesforce/PeopleSoft/Cognos-driven process optimization, governance, and keystroke-level SOPs, delivering measurable improvements (20% performance gains; 15% error reduction) while driving adoption through hands-on change management and executive alignment.
Experience
Key Strengths
- Built scalable operations frameworks in high-compliance environments (NRO, DHS/TSA, NOAA)
- Reduced performance gaps by 20% via redesigned operational cadences and workflows (NRO)
- Reduced errors by 15% through automation and workflow changes (DHS/TSA)
- Diagnoses inefficiencies using combined process mapping, stakeholder interviews, and enterprise analytics (Salesforce/PeopleSoft/SQL/Cognos)
- Strong change management: overcame resistance with transparent SOPs/process maps and hands-on training
- Cross-functional governance and executive alignment through steering groups and shared-objectives frameworks
- Designs modular, repeatable processes that scale from small teams to very large organizations
- Mentors non-ops executives using simple visual frameworks (process maps, RACI) embedded into existing leadership cadences
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