Dewayne DeRozzo

About

Ops/tech program leader who supported the national rollout of the 988 Suicide & Crisis Lifeline by building an enterprise OKR system and implementing Asana + real-time dashboards across technology, operations, clinical support, and communications. Has led a 15-person team and repeatedly improves executive productivity through pragmatic tool rollouts (HubSpot, SharePoint/Confluence, Slack/Zoom) and lightweight integrations.

Experience

Education

Key Strengths

• Built an enterprise OKR system aligning cross-functional work to executive objectives
• Led cross-functional initiatives for the national rollout of the 988 Suicide & Crisis Lifeline
• Implemented Asana and real-time dashboards to improve visibility, accountability, and decision-making
• Managed a team of 15 while owning org-wide OKRs and day-to-day operations
• Improved executive productivity by consolidating tools and workflows (HubSpot CRM, Asana, OneDrive integrations)
• Uses transparency and early risk surfacing to resolve conflicting priorities and accelerate mitigation
• Strong bridge between technology and operations; enables adoption via training and documentation

Reference Highlights

• Goes above and beyond
• Clearly defines path to project success
• Proactive about learning (pursues certifications to broaden knowledge)
• Takes initiative with little direction
• Strong sense of urgency and drive
• Adaptable and fluid when direction changes
• Direct, clear communicator
• Comfortable communicating with leadership and all levels
• Experienced working with diverse teams and cultures
• Continuously learning and growing