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Eric Long

Director-level IT Project Manager specializing in operations, ERP, and business systems

Neuwave SystemsNorth Carolina State UniversityRaleigh, NC21 Years ExperienceDirector Level

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About

Implementation project manager with hands-on experience leading operational software rollouts in private-sector environments, including a significant Tigerpaw deployment for a 50-person audio-video company. Stands out for combining delivery discipline with change management, executive stakeholder alignment, and adoption-focused process standardization.

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Key Strengths

  • Led Tigerpaw implementation for a 50-employee audio-video company
  • Managed 2-5 concurrent implementation projects across lifecycle stages
  • Strong change management during system transitions
  • Executive and department stakeholder engagement
  • Structured scope and change control practices
  • Project governance using WBS and critical path planning
  • Process standardization to drive user adoption
  • Proactive risk and issue management through regular check-ins

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Experience

IT Project ManagerNeuwave Systems · Apr 2019 – Dec 2025
Technical Project ManagerIntegrated Audio Video, LLC · May 2017 – Apr 2019
BookkeeperPrice Turner CFOs · Dec 2016 – May 2017
Operations DirectorLegacy Center, Inc. · Nov 2004 – Nov 2016

Education

North Carolina State Universitybachelor, Business Management, Concentration in Operations

Languages

English

Certifications

Microsoft Azure Fundamentals (AZ-900)QuickBooks Online Certification (Level 1 & Level 2)Lean Six Sigma Yellow BeltPCNA (Pakedge Certified Network Administrator)Project Management Professional (PMP)Advanced Leadership ProgramPublic SpeakingLeadership ProgramMCP Certification

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Eric LongDirector-level IT Project Manager specializing in operations, ERP, and business systems