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Ken Patel

Executive Hospitality Operator (CEO/COO) specializing in multi-property growth and hotel technology

EV HOTEL CORPEmirates Academy of Hospitality ManagementAtlanta, GA19 Years ExperienceExecutive Level

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About

Operations-focused advisor/operator who helps early-stage and scaling companies create alignment and execution rigor through OKRs, integrated tool stacks (Asana/Slack/HubSpot/Salesforce), and KPI/BI dashboards. Notably improved a mid-sized e-commerce company’s order fulfillment efficiency by 30% by automating data flow between sales and logistics via an integrated inventory management system, and mentors non-ops founders using a 'Translate–Simplify–Empower' model.

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Key Strengths

  • Implemented OKRs to improve cross-department alignment and productivity at a growing tech startup
  • Introduced project management tooling (Asana) to improve task visibility, collaboration, and on-time delivery
  • Diagnosed fulfillment bottlenecks and implemented integrated inventory management automation, improving order fulfillment efficiency by 30%
  • Builds scalable operations via process mapping, bottleneck identification, and iterative feedback loops
  • Designs integrated ops ecosystems across PM, comms, and CRM tools to create a single source of truth
  • Establishes KPI/BI dashboard visibility (Power BI/Tableau) to shift leadership to data-informed decisions
  • Effective mentor to non-ops founders/executives using a structured 'Translate–Simplify–Empower' approach
  • Balances strategic advisory governance (OKRs, dashboards, check-ins) with targeted hands-on implementation and coaching

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Experience

CEOEV HOTEL CORP · Oct 2021 – Present
Founder & CEOEV HUMAN/EV SMART/ULH Crypto · Jul 2018 – Present
Vice President Operations, COO to CEORK HOSPITALITY · Jan 2011 – Jul 2018
Regional General ManagerDoubleTree by Hilton · Aug 2006 – Nov 2010

Education

Emirates Academy of Hospitality Managementmaster, Business Administration (MBA)

Awards

  • Academic Excellence Award - The Emirates Academy of Hospitality Management
  • Top Hospitality Mentor 2022 - Corporate Investment Times Magazine Cover
  • Hospitality gets an upgrade - Asian Hospitality Magazine cover
  • Dior Honoree of the year
  • Top 50 most influential hospitality leaders globally - Hospitality Power Index

Skills

CommunicationComplianceMentoringTrainingAsanaSlackHubSpotSalesforcePower BITableauMulti-Property ManagementOperational ProceduresOperational EfficienciesSustainability InitiativesProfit and Loss Analysis

Languages

English

Publications

4 publications

Hospitality leadershipArtificial intelligence in hospitalityBlockchain and cryptocurrency in hospitalityNFT loyalty and membership programsHospitality technology and smart hotels

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Ken PatelExecutive Hospitality Operator (CEO/COO) specializing in multi-property growth and hotel technology