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Luke McConnell
Executive product leader specializing in digital products and FinTech
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About
Product leader with deep experience building and modernizing complex systems in regulated industries, especially banking and logistics. They led a major core banking platform rebuild, introduced AI-driven operational features, and drove a mobile UX change that increased app usage by roughly 200%. Also brings people leadership experience from building a product team from scratch and a personal connection to education through ESL program work and a family background in special education.
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Key Strengths
- Led end-to-end rebuild of a core banking platform replacing a legacy system
- Structured large product initiatives into phased roadmaps with incremental value delivery
- Strong cross-functional leadership across engineering, design, testing, and business stakeholders
- Applied AI/ML to operational workflows including file anomaly detection and logistics optimization
- Improved mobile banking app engagement by ~200% through notification-driven UX changes
- Translates complex user needs, technical constraints, and regulatory requirements into product direction
- Deep domain experience in banking, payments, and regulated product environments
- Built a product team from zero and coached PMs through hands-on feedback and mentoring
- Human-centered approach to AI, especially in education and tutoring contexts
Reference Highlights
- collaborative
- transparent
- welcomes feedback
- fosters improvement and engagement
- quick to visualize solid solutions
- sound product design and UX judgment
- simplifies complex systems
- breaks work into distinct features
- aligns work with organizational goals
- creates stakeholder transparency
- strong with business owners
- turns pain points into actionable work
- passionate about his work
- encourages engagement
- champions success for himself and others
- adapts quickly to new product areas
- solid communication
Luke's references speak for themselves. Let us connect you.
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