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Michaella Harkey

Executive Customer Engagement & Operations Leader in SaaS and E-commerce

eCompetence, LLCUniversity of PhoenixFort Lauderdale, FL14 Years ExperienceExecutive Level

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Experience

Founder & Principal ConsultanteCompetence, LLC · Jan 2023 – Presentfreelance
Director, Customer EngagementCart.com · Jan 2021 – Jan 2023
Co-Founder & Managing PartnerCompass-Rose · Jan 2014 – Jan 2021
Chief Executive OfficerExpert Planet LLC · Jan 2013 – Jan 2014
Vice President, Direct ResponseOrderMotion · Jan 2010 – Jan 2012

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Education

University of Phoenixmaster, Marketing & Statistics
University of Colorado Boulderbachelor, Psychology

Skills

Account ManagementBudget ManagementChange ManagementCross-Functional LeadershipP&L ManagementSaaSStakeholder ManagementTeam LeadershipBoard CommunicationBusiness StrategyContact Center OperationsCorporate StrategyCustomer AcquisitionCustomer EngagementCustomer Experience (CX)

Languages

English

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Connect with Michaella

Michaella already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Michaella HarkeyExecutive Customer Engagement & Operations Leader in SaaS and E-commerce