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Srikanth Nadukudy

Director of Customer Success specializing in enterprise data platforms and hybrid cloud

Voltron DataOklahoma State University18 Years ExperienceDirector LevelWorks On-Site

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About

Enterprise Principal/Lead CSM with experience owning high-profile tech, fintech, and government accounts end-to-end, including regulated AWS high-side deployments for a GPU-accelerated query engine. Built onboarding and VoC programs from the ground up, drove 90% adoption in 2 months, and influenced roadmap changes delivering 10x performance gains. Previously led Cloudera’s Apple relationship across 40+ teams and delivered 125% NRR through cloud/hybrid expansion and POCs.

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Key Strengths

  • Built standardized onboarding playbook from scratch for a new-to-market GPU query engine
  • Drove rapid adoption (90% user adoption in 2 months) through structured onboarding and enablement
  • Quantified customer value via outcome metrics (e.g., reduced analyst idle time by 15+ minutes/user/day)
  • Experienced managing complex enterprise and government accounts (e.g., Meta, Snowflake, JPMC, In-Q-Tel) with compliance/documentation needs
  • Established Voice of Customer program to translate insights into actionable Product/Engineering initiatives
  • Resolved performance blocker by coordinating feature work (10x CSV parsing performance improvement)
  • Expansion/renewal impact: achieved 125% NRR at Cloudera (Apple) via cloud/hybrid strategy and POCs
  • Strong executive stakeholder management cadence (exec value audits, phased rollouts to manage conflicting priorities)

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Experience

Director, Customer Success & TrainingVoltron Data · Aug 2022 – Present
Technical Principal Customer Success ManagerCloudera · Apr 2019 – Jul 2022
Director, Customer Success ArchitectsPlanful · Dec 2016 – Mar 2019
Sr. Manager, Customer Success ArchitectsPlanful · Sep 2008 – Nov 2016

Education

Oklahoma State Universitymaster, Management Science and Information Systems
Amrita Vishwa Vidyapeethambachelor, Computer Science & Engineering

Awards

  • Outstanding Contributor (Q2 2023) - Voltron Data
  • Trailblazer Award (Q3 2023) - Voltron Data
  • MVP (Q3 2021) - Cloudera
  • MVP (Q1 2022) - Cloudera
  • Customer Favorite (2015–2017) - Planful
  • Key Contributor (2012) - Planful
  • Key Contributor (2014–2015) - Planful
  • President’s Club (2015) - Planful
  • President’s Club (2017) - Planful

Skills

Account ManagementForecastingCross-functional CollaborationDocumentationSaaSDistributed SystemsPythonSalesforceJiraTableauGitHubGitHub ActionsPostmanTrelloSlack

Languages

English

Certifications

Snowflake SnowPro Core CertificationSAS Data Mining Certification

Publications

4 publications

Apache Arrow ecosystemDatabase connectivity (ADBC)Snowflake Python connector performanceComposable data management (Velox and Arrow)CI/CD migration and GitHub Actions

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Connect with Srikanth

Srikanth already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Hire with Reval

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Srikanth NadukudyDirector of Customer Success specializing in enterprise data platforms and hybrid cloud