Reval Logo
Browse TalentFind TalentOpen JobsPricingFAQsGet Started
ScreenedIdentity Verified
No cost, no commitment - we'll make a personal intro
BK

Bindiya Kour

Director of Customer Success Operations & Marketing Ops specializing in AI automation and ABM

SAPinsiderIBMR Business SchoolSan Francisco Bay Area, CA9 Years ExperienceDirector LevelWorks On-Site

Connect with Bindiya

Bindiya already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

About

Enterprise B2B SaaS customer success/marketing-focused leader with ~10 years in martech and analytics (Salesforce, GA, HubSpot, Gainsight, SEMrush, WordPress). Drives renewals and land-and-expand growth by combining data-driven campaign optimization (webinars, gated content, SEO/UTM tracking) with strong cross-functional and stakeholder management; reports 95% renewals with upsells and examples of scaling accounts from bronze to platinum.

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee

Key Strengths

  • Owned enterprise B2B SaaS account end-to-end (onboarding through renewal and expansion)
  • Built success plans tied to lead generation/engagement; achieved CSAT 9/10 and exceeded benchmarks leading to renewal and expansion
  • Data-driven optimization of campaigns (webinars, gated content) to improve conversion and engagement
  • Managed complex stakeholder priorities with structured governance cadence
  • Resolved marketing vs. technical bandwidth conflicts via performance-based prioritization and phased rollout; maintained momentum and exceeded targets
  • Led cross-functional alignment with Product/Engineering/Sales to unblock deployment issues; restored lead flow and improved tracking accuracy
  • Translated customer feedback into PRDs/user stories; advocated roadmap prioritization by tying to churn risk and expansion opportunity
  • Martech/SEO expertise driving measurable outcomes (moved keywords to first page; grew from no SEO leads to ~100 leads/month)

Like what you see? We'll introduce you to Bindiya directly.

Experience

Director, Client Success & Customer OperationsSAPinsider · Sep 2023 – Present
Project Manager – Digital Campaigns & Lifecycle OperationsYellow Pebble · May 2023 – Sep 2023
Sr. Account Manager – Marketing Operations (Google)Jellyfish · Mar 2022 – Apr 2023
Digital Marketing Operations ManagerFluidigm / Standard BioTools · Jul 2019 – Mar 2022
Digital Marketing ManagerSurplus Service · Jul 2017 – Jun 2019

Education

IBMR Business Schoolmaster, Marketing
Suresh Gyan Vihar Universitybachelor, Hotel Management & Sales/Marketing

Skills

Account ManagementA/B TestingAutomationCampaign ManagementCRMData GovernanceDigital MarketingEmail MarketingGoogle AdsHubSpotOpenAI APIProject ManagementSalesforceSEOTableau

Languages

English

Certifications

Google Analytics (GA4)HubSpot Email & Lifecycle MarketingAdvanced SEOSalesforce CRMGainsight Admin

Browse Similar

Sales & Business DevelopmentSales & Business Development in Bay AreaAccount ManagementA/B TestingAutomationCampaign Management

Similar Candidates

RW

Ryan Wilson

Senior Customer Success & Account Manager specializing in enterprise SaaS and networking

Danville, CA24y exp
Seertech Solutions, Inc.University of Tennessee, Knoxville
Account ManagementSaaSTestingProgram ManagementRequirements GatheringRelease Management+76
View profile
TD

Tom Dowley

Screened

Director of Product Management specializing in Salesforce CRM and digital platforms

South San Francisco, CA22y exp
Twist BioscienceSaint Mary's College of California

“Customer success/account and product leader who rebuilt from a failed startup into a consulting + SaaS business (~$300K) and later oversaw account management/renewals across a manufacturing software portfolio that scaled to $22M (mentions clients like Segway and Invisalign). Brings scaled-agile cross-functional leadership, strong change-management/training focus, and Salesforce analytics/reporting to drive adoption, retention, and roadmap improvements.”

Product ManagementScrumTeam LeadershipVendor ManagementCRMSalesforce+82
View profile
SN

Srikanth Nadukudy

Screened

Director of Customer Success specializing in enterprise data platforms and hybrid cloud

18y exp
Voltron DataOklahoma State University

“Enterprise Principal/Lead CSM with experience owning high-profile tech, fintech, and government accounts end-to-end, including regulated AWS high-side deployments for a GPU-accelerated query engine. Built onboarding and VoC programs from the ground up, drove 90% adoption in 2 months, and influenced roadmap changes delivering 10x performance gains. Previously led Cloudera’s Apple relationship across 40+ teams and delivered 125% NRR through cloud/hybrid expansion and POCs.”

Account ManagementForecastingCross-functional CollaborationDocumentationSaaSDistributed Systems+92
View profile

Interested in Bindiya?

We'll personally introduce you - no strings attached.

For Hiring Teams

Build your dream team with Reval

Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.

$250one-time kickoff
10%on successful hire
48hrsto first candidates
Post a Role90-day money-back guarantee. A fraction of traditional agency fees.

Discover more candidates like Bindiya

Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.

Search Talent

Connect with Bindiya

Bindiya already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Bindiya KourDirector of Customer Success Operations & Marketing Ops specializing in AI automation and ABM