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Steven Choi

Executive Growth & Strategy Leader across Consumer Brands, Banking, and Digital Consulting

Miami, FLHead of Strategic Growth16 years experienceExecutiveConsumer GoodsBeauty & Personal CareRetail
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About

Strategic operator who localized and scaled a South Korean D2C colored contact lens brand in the US by building three flagship retail locations (LA/Miami), leveraging influencer-driven events, and then launching a wholesale B2B program now in 300 independent optometry offices generating ~$150K/month. Previously spent 6 years at a creative strategy agency (acquired by Accenture) delivering a $1M culture/service-standards transformation for AdventHealth using multi-format communications (film, art, learning design, conferences). Also runs a restaurant/food truck business and is an active creator (music, webcomics, podcasts).

Experience

Head of Strategic GrowthHAPA KRISTIN US
First Vice President, Strategic Initiatives and Operations ExcellenceUS METRO BANK
OwnerBAO BOYS
Senior Digital Experience ArchitectRoot, part of Accenture
Senior ConsultantRoot, part of Accenture
Vice President, CreditBank of Hope

Education

University of Southern California, Marshall School of Businessmaster, Business Administration (2015)
University of California, Berkeley, Walter A. Haas School of Businessbachelor, Business Administration (2009)

Key Strengths

  • Scaled US brand awareness via 3 retail flagships (LA and Miami) to enable B2B launch
  • Launched and grew wholesale channel to 300 independent OD offices
  • Drove ~$150K/month wholesale sales for colored contact lens brand
  • High-impact trade show execution (Vision Expo) that signed up hundreds of doctors; cited as most successful booth by event management
  • Strong understanding of regulated/gated acquisition (ODs as RX gatekeepers) and segmentation-driven channel strategy
  • Hands-on operator who can pivot strategy (shifted from direct-to-doctor to flagship-led awareness) and execute end-to-end
  • Led/ran multi-modal internal transformation campaign elements (film, art, learning design, programming, conferences) on $1M AdventHealth engagement
  • Brand consistency through operational systems (hiring, internal messaging, asset organization) and budget-aligned design choices

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Languages

English

Skills

Strategic GrowthGrowth StrategyRetail ExpansionRetail Site SelectionRetail Store DesignConstruction OversightRetail OperationsB2B PartnershipsPartnership Program DevelopmentDirect-to-Consumer (D2C)Business-to-Business (B2B)Vendor Risk ManagementVendor ManagementProject ManagementStrategic Initiatives