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Steven Choi

Executive Growth & Strategy Leader across Consumer Brands, Banking, and Digital Consulting

HAPA KRISTIN USUSCMiami, FL16 Years ExperienceExecutive LevelWorks On-Site

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About

Strategic operator who localized and scaled a South Korean D2C colored contact lens brand in the US by building three flagship retail locations (LA/Miami), leveraging influencer-driven events, and then launching a wholesale B2B program now in 300 independent optometry offices generating ~$150K/month. Previously spent 6 years at a creative strategy agency (acquired by Accenture) delivering a $1M culture/service-standards transformation for AdventHealth using multi-format communications (film, art, learning design, conferences). Also runs a restaurant/food truck business and is an active creator (music, webcomics, podcasts).

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Key Strengths

  • Scaled US brand awareness via 3 retail flagships (LA and Miami) to enable B2B launch
  • Launched and grew wholesale channel to 300 independent OD offices
  • Drove ~$150K/month wholesale sales for colored contact lens brand
  • High-impact trade show execution (Vision Expo) that signed up hundreds of doctors; cited as most successful booth by event management
  • Strong understanding of regulated/gated acquisition (ODs as RX gatekeepers) and segmentation-driven channel strategy
  • Hands-on operator who can pivot strategy (shifted from direct-to-doctor to flagship-led awareness) and execute end-to-end
  • Led/ran multi-modal internal transformation campaign elements (film, art, learning design, programming, conferences) on $1M AdventHealth engagement
  • Brand consistency through operational systems (hiring, internal messaging, asset organization) and budget-aligned design choices

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Experience

Head of Strategic GrowthHAPA KRISTIN US · Aug 2023 – Present
First Vice President, Strategic Initiatives and Operations ExcellenceUS METRO BANK · Mar 2021 – Aug 2023
OwnerBAO BOYS · Jul 2020 – Present
Senior Digital Experience ArchitectRoot, part of Accenture · Jun 2015 – Mar 2021
Senior ConsultantRoot, part of Accenture · Jun 2015 – Mar 2021
Vice President, CreditBank of Hope · Dec 2009 – May 2015

Education

USCmaster, Business Administration (2015)
UC Berkeleybachelor, Business Administration (2009)

Awards

  • Eagle Scout
  • City Finalist in Varsity Swimming

Skills

Vendor ManagementProject ManagementContract NegotiationChange ManagementStakeholder ManagementAccount ManagementTeam LeadershipStrategic GrowthGrowth StrategyRetail ExpansionRetail Site SelectionRetail Store DesignConstruction OversightRetail OperationsB2B Partnerships

Languages

English

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Steven ChoiExecutive Growth & Strategy Leader across Consumer Brands, Banking, and Digital Consulting