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Wolfgang Welch
Director of Operations specializing in digital transformation, process redesign, and revenue growth
San Francisco, CADirector of Operations8 years experienceDirectorOperations ManagementConsultingMedia & Entertainment
ScreenedIdentity Verified
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About
Founder/operator who turned around an underperforming nightlife/hospitality venture by rebuilding the operating system end-to-end—SOPs, dashboards, staffing/onboarding, pricing/promotions, and weekly forecasting/reporting. Demonstrates strong zero-to-one and ambiguity-to-clarity execution with a metrics-driven operating cadence across GTM, finance, and people operations.
Experience
Director of OperationsBT-California
Director of Operations / FounderEMG Management, LLC
Operations & Business Development ManagerEntertainment USA of Nevada
Operations ManagerRCI Holdings
Operations ManagerBSC Management
Education
Independence High Schoolhigh_school, General (2009)
Key Strengths
- Owned founder-level turnaround end-to-end (funding, diagnosis, execution, measurement) in nightlife/hospitality venture
- Built operating infrastructure from scratch (SOPs, dashboards, scheduling/inventory systems, manager accountability cadence)
- Metrics-driven execution using leading/lagging indicators (weekly revenue, labor efficiency, average spend per guest, shift consistency)
- Strong prioritization under ambiguity (constraints-first, impact/effort, sequencing dependencies, weekly re-prioritization)
- Cross-functional operator across hiring, GTM, and finance; tied staffing and promotions to margin targets and forecasts
- Improved predictability and scalability of operations while driving sustained revenue growth and margin improvement
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