Vetted ServiceNow Professionals

“Current CTO of an analytics company in the eye industry that was acquired by a larger organization, and now exploring building a new analytics platform for individual provider offices. Focused on helping practices grow revenue and improve the patient journey to drive long-term retention, with entrepreneurial motivation tied to building a legacy business for their family.”

“Built and operates a production LLM agent for enterprise IT operations that triages and drafts resolutions for high-volume ServiceNow tickets using LangChain + RAG (Pinecone/pgvector) and AWS Bedrock/OpenAI. Emphasizes reliability with schema-validated stages, offline eval datasets from real tickets, and CloudWatch-driven monitoring/guardrails; system scales to 40K+ tickets/month and cut resolution time ~28%.”

Sandhya Yadavalli

Screened

Mid-level Cybersecurity Analyst specializing in SIEM, incident response, and Zero Trust

Remote, USA3y exp

“Cybersecurity/SOC-focused engineer with hands-on production experience integrating and tuning Splunk Enterprise Security for a zero-trust program, including CIM normalization, correlation/risk-based detection tuning, and performance optimization via forwarder-level filtering and index strategy. Has cross-disciplinary incident troubleshooting experience spanning SIEM, networking, and hardware, and has automated customer/team-specific security workflows using Python in Splunk playbooks; collaborated on-site with HSBC IT/SOC teams to deliver dashboards and security policies.”

“Creative director/designer spanning high-polish marketing brand work and enterprise innovation: built a full podcast brand ecosystem and a cinematic historical visualization using Google Veo 3. Also led an AR/VR-assisted remote troubleshooting initiative at TriMas (HoloLens-style workflows), delivering a 40% MTTR reduction and cutting expert travel by 50%+ while standardizing reusable interaction components for global teams.”

“Implementation leader with 7 years of client-facing experience delivering source-to-pay and contract management SaaS projects, including full ownership of governance, configuration, integrations, migration, and training. At Intelagree, managed 6-10 concurrent CLM implementations end-to-end and regularly worked with legal, procurement, IT, and C-level stakeholders to drive complex enterprise go-lives.”

Joshua Smith

Screened ReferencesStrong rec.

Executive engineering leader specializing in AI automation and enterprise transformation

Banks, OR23y exp

“Technology leader with deep accelerator and zero-to-one product experience across the Department of Defense, Fortune 100 enterprises, academia, and GovTech. Most notably, they built a seven-tier solution that generated over $10M in first-year savings and was adopted by 300+ DoD organizations, positioning them as a strong CTO-type operator for mission-driven startups and complex enterprises.”

“Implementation project manager with 10+ years delivering complex SaaS programs in healthcare and fintech, including payment integrations, onboarding, migrations, and operational/clinical workflow initiatives. Has owned 4-6 concurrent enterprise implementations at CVS and Fiserv, with strong executive reporting, governance, and cross-functional delivery through go-live.”