Vetted ServiceNow Professionals

“Built a production RAG-based “unified assistant” that consolidates siloed company documents into a single chatbot while enforcing fine-grained access control via RBAC/metadata filtering with OAuth2/JWT. Experienced orchestrating LLM workflows with LangChain/LangGraph + FastAPI (async + caching) and measuring performance via retrieval accuracy and response-time SLAs. Also delivered a churn analytics solution with dashboards and automated retention campaigns using n8n.”

“Customer-facing implementation/security-focused professional with experience at Freshworks and IMImobile (Cisco), advising enterprise customers on app security for CRM/ITSM and sensitive/PII workflows. Has led threat-model-driven remediation for API/RBAC/token risks and troubleshot complex cloud integration incidents (token expiry + load balancer misrouting) using logs/metrics/tracing, escalating with clear technical reports to accelerate engineering fixes.”

“Azure cloud platform engineer with strong enterprise Linux operations background who designs multi-region HA/DR on Azure (and AWS) using Azure Site Recovery, Traffic Manager, AKS autoscaling, and geo-replicated Azure SQL. Built secure Azure DevOps CI/CD pipelines for .NET/Python microservices to AKS/VMs and provisions full environments via Terraform modules with remote state, drift checks, and staged rollouts; has not directly owned IBM Power/AIX at scale.”

Sravanti Dandu

Screened

Mid-level Cloud Engineer specializing in AWS & Azure infrastructure automation

Arizona, USA6y exp

“Backend/platform engineer (American Express) who built a Flask-based orchestration layer to automate infrastructure provisioning and integrated Azure AD/JWT RBAC security. Strong in PostgreSQL/SQLAlchemy performance optimization (70%+ query-time reduction) and scalable async/event-driven architectures, including ML inference pipelines (SageMaker/Azure ML/Hugging Face) and high-throughput job queues (Celery/Redis) with reliability patterns like DLQs and idempotency.”

“Analytics professional at Santander Bank with hands-on experience building SQL and Python workflows for transaction reporting, reconciliation, and monitoring across messy multi-source financial data. They combine strong data validation and exception-handling practices with stakeholder-friendly dashboards, and also bring digital analytics experience from a Google Analytics UI optimization project focused on funnel drop-off and engagement.”

“Enterprise-minded builder who has owned complex, high-impact systems from discovery through stabilization, including a customer master data platform at AB InBev serving 2,000 sales reps across 13 countries. Also demonstrates strong AI product instincts, having built a first-place ReAct-style NYC property intelligence agent at IBM's AI Demystified Hackathon, while showing deep rigor in data quality, integrations, and production reliability.”

Shane Howard

Screened

Executive technology and operations leader specializing in consulting, SaaS, and digital transformation

Salt Lake City, UT32y exp

“Serial operator and founder with four exits, including a recent business sale after raising $750K, and experience leading 17 acquisitions. Has held CEO, CIO, and global delivery/operations leadership roles across VC-backed, PE-backed, and high-growth companies, with a strong track record in GTM, operational scaling, and building repeatable cross-functional systems for growth and exit.”

“Backend/data engineer with production experience building a SaaS analytics platform: FastAPI-based microservices with Redis caching and reliability patterns (RBAC, retries/backoff, centralized error handling). Also delivered AWS data pipelines (Glue/PySpark to Redshift) and owned real production incidents using CloudWatch/SNS, plus hands-on PostgreSQL query tuning on multi-million-row reporting workloads.”

“Enterprise IT operations and identity governance professional (Atlassian) who partners closely with security teams to reduce risk through RBAC/Conditional Access automation, endpoint compliance, and vulnerability remediation workflows. Demonstrated ability to balance strict security controls with engineering productivity via phased rollouts, pilots, and KPI-driven stakeholder alignment, plus hands-on troubleshooting of complex Azure AD authentication failures and secure AWS integration design.”

“Full-stack Java developer with IBM and Epic Systems experience modernizing legacy enterprise apps into microservices and delivering customer-facing healthcare claims workflows at very high scale (2M+ transactions/day). Strong blend of product engineering (APIs + React/TypeScript UI) and production operations on AWS, including performance incident remediation via query optimization, indexing, and autoscaling.”

“Infrastructure/DevOps engineer (Vidmob) focused on AWS + containers, owning GitLab CI/CD and Terraform-managed environments. Led a high-impact CI incident by correlating runner queue time, Docker pull latency, and NAT egress; implemented ECR pull-through caching and VPC endpoints to restore performance and then standardized the fix in Terraform for future scale-ups.”

“Backend-focused engineer with production experience building Spring Boot services for automated workflow and data-processing platforms, using queues plus retry and idempotency patterns. Also uses Python to automate data processing; emphasizes testing and peer review for maintainability.”

Harshini Jaligama

Screened

Senior Full-Stack Java Developer specializing in cloud-native microservices and FinTech

Remote, USA5y exp

“Full-stack engineer (5+ years with Java/Spring Boot and React) who has built and deployed AWS-based microservices platforms using Kafka for real-time rewards/promotions and large-scale telemetry analytics. Demonstrates hands-on scalability expertise (partitioning, consumer groups, durability/acks, idempotency) and production-minded delivery practices (CI/CD, Docker, testing, Swagger, monitoring).”

Sai Vamsi

Screened

Mid-Level Software Engineer specializing in backend microservices and cloud-native systems

TX, USA4y exp

“ServiceNow engineer who built an AI-powered ticket summarizer end-to-end (RAG with vector DB + GPT, Redis latency optimizations, fallback summarization, and a React UI widget for agent feedback). Also has hands-on ROS 2 experience building real-time sensor-fusion nodes (LiDAR/IMU), debugging SLAM/navigation issues via rosbag + EKF tuning, and bridging heterogeneous robots by translating ROS 2 topics to MQTT/JSON. Strong DevOps background with Docker, Jenkins CI/CD, and Kubernetes orchestration for scalable deployments.”

Sahachel Flores

Screened

Mid-Level Backend Software Engineer specializing in enterprise systems and applied AI/ML

Mountain View, CA6y exp

“Support engineer with IBM DFSMS OAM experience who restored a production TS7770 environment during a TS7760→TS7700 migration by using logs, SLIP traps, and dump analysis to pinpoint an SMS configuration (SCDS) issue, then partnering with the customer to redo the migration successfully. Also built a personal agentic news selector system and emphasizes documentation improvements and customer education to prevent recurring incidents.”

“Embodied AI / robotics-focused ML engineer with experience at JPMorgan and EY building language-to-robot control systems that connect transformer/LLM intent to safe real-world robotic actions. Designed production-grade, low-latency architectures (Kafka/Redis, monitoring, CI/CD) and applied sim-to-real and model distillation to make research ideas deployable on physical systems.”

“HR/people leader with experience partnering directly with firm partners and C-suite leaders to drive culture and retention initiatives, including launching a Partner Connectivity Program to rebuild community during/after remote-pandemic work. Strong in people analytics (Workday/Aderant) and executive dashboards, and experienced handling complex employee relations cases and accommodations in collaboration with in-house counsel.”

Namrata Shivshankar patil

Screened

Mid-level Backend/Full-Stack Engineer specializing in cloud, AI, and distributed systems

Arlington, TX6y exp

“Built and shipped internal AI support systems spanning Angular/TypeScript frontends, Java/Spring/AWS backends, and Claude-powered troubleshooting workflows. Stands out for combining full-stack product delivery with practical LLM engineering, including RAG, structured outputs, production evals, and careful human-in-the-loop safety decisions. Has shipped systems serving 150-800 daily sessions at 99.5% availability while reducing repetitive support burden.”

“Frontend-focused engineer with experience spanning AI interview coaching and institutional financial dashboards. Stands out for combining user-centered UI design with deep browser-performance work, including reducing dashboard lag via virtualization and building low-stress, progressive-disclosure interfaces for anxious job seekers.”

“Backend engineer with experience evolving a high-volume agricultural loan processing platform (APMS) at HDFC Bank, emphasizing transactional integrity, auditability, and modularity while integrating with credit bureaus, document management, and risk engines. Also improved automation/reporting robustness at Trend Micro by catching duplicate-event retry edge cases and adding idempotency safeguards.”

“Providing technical guidance to a small team exploring a biomedical startup focused on earlier disease detection, including for remote/underserved areas. The venture is in ideation with initial research completed and is moving toward prototyping while exploring initial investment/support.”

“Data engineer with Optum experience building end-to-end healthcare data pipelines for HL7/FHIR, processing millions of records daily across Kafka streaming and Databricks/Spark batch. Strong focus on data quality (schema enforcement/validations), reliability (Airflow monitoring/alerts), and analytics-ready serving in Snowflake powering Power BI/Tableau, with CI/CD via Git and Jenkins.”

John Patton

Screened

Executive Atlassian and Agile transformation leader specializing in AI-enabled enterprise collaboration

Aberdeen, NJ6y exp

“Product leader with hands-on experience modernizing enterprise internal tooling and shipping AI-enabled support workflows. At Peloton, they led the end-to-end migration of Jira, Confluence, and JSM from on-prem Data Center to cloud; at Atlas Vega, they implemented a RAG-based Slack/JSM support assistant with strong governance, data hygiene, and measurable support outcomes.”

“Built a web-based online Sudoku game in JavaScript (multiplayer format supporting up to 6 teams with up to 5 players each) and demonstrates strong product/analytics orientation. Uses a KPI-driven approach (DAU/WAU, ARPU, session duration, LTV) and structured prioritization methods (MoSCoW, story mapping, cost of delay, DFV) to iterate toward targets; seeking a remote role around $70k/year.”