Vetted Workflow Automation Professionals

“Consulting project manager in global trade/compliance and regulatory reporting, leading cross-functional initiatives for global clients (tax, customs, supply chain, IT, finance) including US tariff exposure mitigation and EU carbon reporting. Built repeatable automations in Alteryx for US Customs Reconciliation filings (replacing large Excel models) and drives executive alignment through concise, decision-ready briefs and strong governance.”

“Internship experience building a production LLM-powered podcast operations agent that automated lead intake (HubSpot), guest research, scheduling (Calendly), meeting-summary evaluation (Gemini), and human approval via Slack bot—while retaining rejected candidates for future outreach. Also contributed to ideation of a multi-agent orchestration framework with parsing and task routing, and emphasized reliability via structured prompts, HITL feedback, and prompt-based test sets.”

“Backend engineer focused on cloud/distributed systems, deploying Java 17/Spring Boot microservices on AWS EKS with RDS and Kafka. Demonstrated strong production readiness work (DB lock mitigation, Kafka idempotency, gradual rollouts) and delivered a major latency improvement (~400ms to ~100ms). Also has proven cross-layer troubleshooting skills, isolating intermittent API timeouts to a specific Kubernetes node’s network interface issue, and partners closely with ops teams to build dashboards and workflow automation (including Python scripts).”

“AI/LLM engineer at Capital One who deployed a production RAG-powered fraud analysis and document intelligence platform using LangChain, OpenAI, Pinecone, Kafka, and AWS. Focused on reliability in real-time investigations via hybrid retrieval, schema-validated outputs, and LLM verification loops, reporting review-time reduction from hours to minutes and ~99% fraud detection precision.”

“Executive/business operations professional supporting a Managing Partner, with hands-on experience implementing BD tracking and productivity systems across three offices. Has managed a 5-person team while prioritizing 36 clients and 500 BD leads, delivering 4 trial-to-retained conversions and a 30% revenue increase, and building KPI/dashboard-driven accountability for senior-leader initiatives in confidential, private-equity-adjacent environments.”

“Backend-focused engineer with experience at AWS building a global alarm processing platform (Python, Lambda/SQS/DynamoDB) handling traffic spikes and reliability issues; resolved duplicate alerts and latency under load by fixing hot partitions and enforcing idempotency. Previously at Cognizant, built Java/PostgreSQL backend workflows for healthcare dashboards using pre-aggregated summary tables, strong SQL optimization, and state-driven job orchestration with ELK-based observability and production guardrails.”

“Enterprise Customer Success professional focused on AI-driven healthcare revenue cycle automation, owning multi-clinic accounts end-to-end from onboarding through adoption, optimization, and expansion. Demonstrated measurable operational impact (cutting per-claim processing time from ~15–20 minutes to ~3–5) and strong cross-functional leadership across Product/Engineering/Sales and customer IT/ops to resolve integrations and drive sustained usage.”

“Frontend-focused engineer with 5 years at Shopify building and maintaining internal tooling. Led modernization from ERB/jQuery to React/TypeScript/GraphQL and improved performance on large datasets with server-side pagination. Also delivered an end-to-end search feature with filters, URL-driven state, pagination, and error correction, using strong review/testing and zero-downtime rollout practices.”

“AppSec-focused customer advisor with hands-on experience integrating SAST/DAST/SCA into production CI/CD (Azure DevOps) and designing secure agent/scanning deployments in AWS (least-privilege IAM, private subnets, VPC endpoints). Demonstrates strong incident troubleshooting using logs/metrics/traces to diagnose load-related failures (timeouts/retry storms) and drive durable fixes, while tailoring risk/tradeoff communication across engineering, security, and leadership stakeholders.”

“Operations leader who joined Nucleus Biologics early and built the company’s pre-production and technical operations operating model end-to-end, including team buildout, KPI/dashboards, and regulatory readiness. Co-led ISO 13485 certification and managed capex and multi-year initiatives up to $10M. Notably mitigated a post-COVID supply chain crisis by designing an in-house manufacturing path for a critical sterile 2000L mixing bag/impeller (including CNC/prototyping and L&E considerations), eliminating vendor reliance and driving significant YoY savings.”

“Dynamics 365 Project Operations/Field Service implementer focused on operational execution—built foundational task tracking and expedited field-service scheduling with improved visibility, alerts, and billing/sales record traceability. Uses interviews plus pilot/testing to refine UI and business processes for adoption, and applies A/B testing techniques to both marketing emails and D365 form experiences while partnering with the D365 product team to address bugs and usability.”

“Software engineer focused on reliability and scalable systems: built React/TypeScript dashboards backed by Java/Spring Boot APIs and designed Kafka-based microservices with strong contract/versioning discipline. Known for shipping incremental improvements with tight feedback loops and for creating internal observability tools that streamline on-call and incident diagnosis under high-traffic conditions.”

“LLM/agentic systems builder at Verizon who deployed a LangGraph-orchestrated multi-agent ticket-automation platform with RAG (FAISS) to replace brittle rule-based bots. Improved routing correctness by ~30–40%, hit ~300ms latency targets via model routing, and reduced ops workload by ~60% through tight iteration with non-technical stakeholders and strong testing/observability practices.”

“Enterprise Architecture leader with insurance domain experience (Farmers Insurance) who drove a multi-phase roadmap to modernize a siloed CRM landscape—migrating from legacy Siebel to Salesforce Financial Services Cloud with Customer 360, MDM, and omnichannel capabilities. Also led a high-impact architecture decision to implement offline billing to reduce customer-facing downtime, including complex SAP/on-prem-to-cloud integration and transaction sync.”

“Current COO who rebuilds and scales operational backbones end-to-end—data architecture, workflows, dashboards, and operating cadence—creating real-time visibility into pipeline, cycle times, and revenue forecasting. Known as a cross-functional integrator (hiring, GTM, finance, investors) who drives tough tradeoffs and turns ambiguity into durable operating systems.”

“Game engineering leader/player-coach who recently shipped Netflix/Boss Fight’s mobile hit Squid Games Unleashed, owning live ops scheduling (XML/JSON to C# in Unity) and storefront integrations while reviewing 6–8 engineers’ code. Experienced in client-server reliability work (The Sims 4 time-sync incident) and in speeding delivery via process redesign (gated approvals), with a coaching style informed by 6 years teaching improv theater.”

“Operations and Chief of Staff leader with experience at NRO, DHS/TSA, and NOAA, translating complex, regulated enterprise environments into startup-like scalable operating systems. Implemented Salesforce/PeopleSoft/Cognos-driven process optimization, governance, and keystroke-level SOPs, delivering measurable improvements (20% performance gains; 15% error reduction) while driving adoption through hands-on change management and executive alignment.”