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Camila de Avila
Senior Project Manager specializing in SaaS implementations and hospitality technology
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Hospitality SaaS implementation leader with experience delivering PMS, CRM, booking engine, and data integration projects for customers ranging from boutique hotels to enterprise groups with 460 locations. At Otelier, they managed 15-20 concurrent enterprise implementations and led a 460-property PMS migration, combining strong governance, executive communication, and hands-on coordination across time zones.
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Key Strengths
- Led enterprise hospitality SaaS implementations from 1-week migrations to 1-year rollouts
- Managed large-scale PMS migration across 460 properties
- Handled 15-20 concurrent enterprise implementations at Otelier
- Strong cross-time-zone rollout coordination
- Proactive risk identification and issue resolution
- Executive stakeholder management through weekly steering committee briefings
- Clear scope and trade-off communication
- End-to-end ownership from kickoff through go-live
- Effective coordination of client IT teams and internal engineers
- Process-driven delivery using WBS, shared trackers, and weekly check-ins
- Responsive client communication with sub-24-hour turnaround
- Mentored others and grew from task execution to implementation leadership
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