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Dennis Murray

Mid-level SaaS Customer Support Specialist specializing in technical support and onboarding

Chattanooga, TNTechnical Support Specialist7 years experienceMid-LevelSaaSTechnologyCustomer Support
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Experience

Technical Support SpecialistIncentivio
Customer Support SpecialistWingspan
Senior Customer Support SpecialistBbot
Client Relationship SpecialistAmeriflex Insurance
SMB Territory Account ExecutiveToast

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Languages

English

Skills

API IntegrationsAPI TroubleshootingBilling ResolutionCampaign Performance AnalysisChallenger Sales MethodologyClient OnboardingClient TrainingCOBRA AdministrationCross-Functional CollaborationCustomer OnboardingCustomer RetentionCustomer Satisfaction (CSAT)Customer SupportData AnalysisDocumentation Management