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Salaama Milligan

Executive Operations & Program Management Leader specializing in global transformation

IPG MediabrandsKean UniversityElizabeth, NJ25 Years ExperienceExecutive LevelWorks Remote

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About

Operations/PMO leader across IPG Mediabrands, Kinesso, and IPG Corporate with deep experience building executive governance systems and cross-functional operating rhythms. Led high-visibility transformations including a $36M global rebrand and created data-backed dashboards/cadences that improved efficiency (10–20%) and executive alignment, including oversight of a 175M monthly media spend analysis.

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Key Strengths

  • Built unified cross-functional operating framework (daily leadership workflows, Asana templates, KPI cadence) improving operational efficiency by 20% and productivity by 15%
  • Executive alignment and visibility improvements leading to 15% increase in satisfaction scores
  • Designed and implemented Big Rock C-Suite governance framework; improved execution efficiency by 10% and enabled real-time visibility into risks/progress
  • Led PMO through major transformation including a $36M global rebrand; delivered initiatives on time and within scope
  • Data-driven decision support (managed analysis of 175M monthly media spend report)
  • Resolved senior-leader misalignment by creating concise options/risk analysis and facilitating agreement on standardized integration process

Reference Highlights

Strongly Recommended
  • brings clarity, structure, and forward momentum to complex organizations
  • rare combination of strategic thinking and operational discipline
  • drives transformation across large, matrixed organizations
  • improved efficiency by more than 20%
  • redesigned operational workflows increasing leadership productivity by 15%
  • strong at diagnosing gaps and aligning diverse teams
  • creates scalable systems
  • excellent at orchestrating cross-functional teams on large initiatives
  • keeps timelines on track
  • proactively manages risks
  • keeps strategic intent central during execution
  • handles ambiguity by creating clear steps, ownership, and operating models
  • identifies unseen risks
  • makes sound recommendations with incomplete data
  • effective triage with competing priorities
  • exceptional clarity and precision in communication
  • high emotional intelligence
  • succinct, structured, solution-focused with executives
  • collaborative with cross-functional teams
  • adapts communication to varied audiences
  • strong strategic judgment
  • strong executive presence
  • demonstrated leadership and organizational impact
  • successfully spearheaded initiatives driving brand recognition and innovation
  • exceeded KPI goals
  • strong ROI orientation
  • effective at revenue-generating projects
  • delivered a $36M global rebrand on time and within scope
  • improved operational efficiency
  • reduced delays through better tracking and escalation protocols
  • strengthened execution readiness across international deployments
  • handles pressure, ambiguity, and competing priorities well
  • big-picture thinking while maintaining attention to timelines and deliverables
  • tactful execution with urgency and excellence
  • fluid, professional, concise communication
  • adapts communication to audience (executives vs non-managers)
  • communicates with facts, truth, and confidence
  • team-focused; keeps teams happy, thriving, and performing
  • shares credit and supports others’ success
  • thrives in high-visibility cross-functional roles

Salaama's references speak for themselves. Let us connect you.

Experience

Vice President, OperationsIPG Mediabrands · Jul 2023 – May 2025
Director, PMOKinesso · Jan 2020 – Apr 2023
Global Program ManagerInterpublic Group (IPG) · Apr 2014 – Dec 2019
Project ManagerNYCDOE - Division of Instructional and Information Technology · Dec 2011 – Oct 2013
Program Manager – Connected LearningNYCDOE - Department of Education · Feb 2011 – Dec 2011
Technical Project Manager – Division of Instructional and Information TechnologyNYCDOE - Division of Instructional and Information Technology · Jun 2010 – Jan 2011
Project Manager (Content/Creative Editorial)Weightwatchers · Jan 2007 – May 2010
Human Resources Training ManagerBinion’s Gambling Hall & Hotel · Nov 2005 – Jan 2007
Technical Support / Customer Care Training SpecialistSprint (T-Mobile) · Mar 2003 – Jan 2005
Supervisor, Corporate AccountsSprint (T-Mobile) · Jun 1998 – Mar 2002

Education

Kean Universitybachelor, Marketing

Awards

  • 2022 DEI Trailblazer Award - Kinesso
  • 2004 Circle of Excellence - Nextel Partners (Sprint)
  • 2000 Circle of Excellence - Nextel (Sprint)

Languages

English

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Salaama MilliganExecutive Operations & Program Management Leader specializing in global transformation