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donna mastropasqua
Executive Customer Experience & Revenue Leader specializing in partnerships, loyalty, and social impact
WorldsUniversity of CaliforniaLos Angeles, CA22 Years ExperienceExecutive Level
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Experience
Head of Customer Experience & Social ImpactWorlds · Oct 2019 – Present
Chief Revenue OfficerFreebird Rides/Vatom · Apr 2024 – Jul 2025
Brand Partnership Consultant to the PresidentSaveLive (now Gate 52) · Mar 2024 – Mar 2024freelance
Head of Strategic Partnerships & FundraisingChopra Foundation · Sep 2019 – Oct 2023
Strategic Advisor to CEO – End-to-End Guest ExperienceSun Communities · Feb 2019 – Aug 2023contract
Strategic Advisor to CEO – End-to-End Guest ExperienceSun Outdoors · Feb 2019 – Aug 2023contract
Head of Social ImpactImpact Museums · Jan 2018 – Jan 2020
Head of Business Development & Strategic PartnershipsWill and Jada Smith Family Foundation · Jan 2017 – Aug 2018
Executive DirectorBob Marley's 1Love.org · Apr 2009 – Apr 2014
Co-Founder & PresidentMy Concert Concierge · Jan 2005 – Jun 2007
Founder & PresidentPerks.com · Jan 1998 – Jan 2001
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Education
University of Californiabachelor, Sociology (1984)
Skills
Business DevelopmentNegotiationVendor ManagementCustomer ServiceValue CreationGrowth StrategyCustomer Experience StrategyGuest Experience DesignMembership ProgramsLoyalty ProgramsMarketing StrategySales StrategyRevenue StrategyStrategic PartnershipsPartnership Development
Languages
English
Memberships
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