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Judy Garza
Director-level HR & Talent Acquisition leader specializing in workforce transformation and HR operations
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Talent Acquisition/Recruiting Operations leader who owned end-to-end recruiting ops and served as the Workday TA implementation SME at DART, standardizing a fragmented hiring process into documented SOPs, dashboards, and SLAs that cut time-to-fill by 52% in one year. Previously led recruiting/resource/payroll teams supporting 10k+ independent catastrophe adjusters, building surge workflows and compliance checkpoints to staff disaster events within hours.
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Key Strengths
- Led Talent Acquisition org (10+ recruiters/coordinators) owning recruiting ops end-to-end
- Led multi-team operations across Recruiting, Resource & Engagement, and Payroll supporting 10k+ independent adjusters
- Standardized broken end-to-end hiring workflow; created SOPs, dashboards, and hiring-manager SLAs
- Reduced time-to-fill by 52% in first year after process/HRIS overhaul
- Drove 51% increase in underutilization metric (as stated) through operational improvements
- Workday implementation SME for TA; partnered with IT and Workday contractors and briefed HR leadership
- Proven change management: overcame resistance via training, coaching, weekly operating cadence, and documentation
- Built surge-event workflows and quality/compliance checkpoints to deploy large numbers of adjusters within hours
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