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Kyle Epps
Director-level Product Leader specializing in AI-powered education technology
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About
Senior edtech product leader with nearly 20 years of experience who owned CCL's primary digital platform across strategy, execution, hiring, and operations. Most notably, they transformed a digital content delivery need into a licensing business that became the fastest-growing and highest-margin line in company history, while also shipping human-centered AI learning features and consolidating legacy tools into a unified platform.
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Key Strengths
- Led an 8-year transformation of CCL's primary digital platform across multiple business lines
- Owned strategy, roadmap, execution, budget, hiring, and operations for a core enterprise platform
- Turned digital content licensing into CCL's fastest-growing and highest-margin business line
- Strong cross-functional product leadership across stakeholders, design, engineering, business, and content teams
- Validates stakeholder assumptions to avoid overbuilding and reduce system complexity
- Built and shipped AI chat practice scenarios for learning workflows
- Made effective AI architecture trade-offs, using non-RAG prompting where it improved skill-specific feedback
- Used internal testing and database analytics to iterate AI features
- Consolidated and retired three internal platforms by integrating simpler functionality into a supported ecosystem
- Executed a major platform transition in 3 months during COVID after originally planning 3 years
- Experienced people leader with nearly 20 years in product for edtech
- Developed team talent through mentoring and promotion, including helping 3 team members earn significant promotions
- Human-centered AI mindset focused on augmenting people rather than replacing them
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