Mid-level Operations Manager specializing in hospital operations and credit risk management
Brooklyn, NYOperations Manager4 years experienceMid-LevelVeterinaryHealthcareFinancial Services
ScreenedReferences VerifiedIdentity Verified
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About
Operations leader from a hospital environment who manages distributed, multi-shift teams and applies product/analytics thinking to workflows and patient-care services. Partnered with senior leadership on major safety and emergency-preparedness changes (lockdown and disaster protocols) and has experience operating in a rapidly scaling healthcare organization (noted expansion to 26 hospitals in a year).
Experience
Operations ManagerVeterinary Emergency Group
Credit Portfolio Manager IValley National Bank
Education
Penn State Universitymaster, Public Administration (Policy Evaluation and Strategic Human Resource Management) (2026)
CUNY College of Staten Islandbachelor, Political Science, Philosophy, and English: Literature
Key Strengths
Led national/regional distributed teams with standardized processes and clear performance expectations
Balances consistency with local flexibility without micromanagement
Establishes structured communication cadences and shared visibility across leaders (regular check-ins, shared platforms)
Data-driven operations leadership (uses KPIs/metrics to identify inefficiencies and evaluate outcomes)
Cross-functional collaboration bridging product, design, and analytics stakeholders
Partnered with senior leaders to implement hospital-wide/nationwide safety and lockdown protocols
Strategic scaling mindset focused on scalable systems, governance, and decision rights in rapidly expanding organizations
Reference Highlights
Moderately Recommended
strong leader
transparent communication style
keeps communication open and honest
proactive and ahead of issues
effective delegation; built a team receptive to delegation
high performance optimizing stock levels for $500K+ in supplies
successfully helped manage 40+ employees
outstanding at comprehending and articulating data
takes initiative to learn and train new software
keeps up with technological advances to improve efficiency
made software transition less complicated
direct communication channels across the company
unbiased in 1:1 employee conversations
effective at de-escalating conflict
promotes positive work environment
boosts morale through large group huddles
expanded role into community outreach for visibility and education
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