Vetted Operations Managers in the NYC Metro

“Operations leader managing a Northeastern US/Canada region with day-to-day responsibility for 17 facilities while also running multiple country-wide programs (goal/KPI and performance review for 130+ ops leaders, cleanliness across 90+ sites, and cost reduction). Previously led a PMO org reporting to a VP of Engineering and implemented a quarterly prioritization/resource allocation system across 200+ projects for a 500+ engineer organization.”

“Toronto-raised hockey player with experience in the GTHL and college hockey at UNC Chapel Hill who now works in the NHL focused on hockey analytics. Leverages a broad network across high school, college, and pro levels plus marketing/NIL awareness to advise players on development, recruiting outreach, and team/coach fit.”

“People/HR leader with deep org design and change-management experience, including leading a full-company restructuring at Mirimus in direct partnership with the CEO and VPs. Known for combining systems thinking with rigorous people analytics (engagement, churn, capacity, performance signals) to diagnose root causes, redesign operating models, and coach senior leaders through high-stakes transitions and ER situations.”

“Operations leader from a hospital environment who manages distributed, multi-shift teams and applies product/analytics thinking to workflows and patient-care services. Partnered with senior leadership on major safety and emergency-preparedness changes (lockdown and disaster protocols) and has experience operating in a rapidly scaling healthcare organization (noted expansion to 26 hospitals in a year).”

“People/HR leader in a manufacturing tech startup environment who partners directly with co-founders/CFO to drive org-wide change. Led a major shift to a Spotify-style squad model on the commercial side and uses engagement-survey analytics (including AI-assisted analysis) to guide management practices, restructures, and resource decisions while handling sensitive ER situations.”

“Chief of Staff at Molecular Affinities and former Investor Relations & Operations manager at JCAM Investments, with hands-on experience supporting capital raising while simultaneously tightening operations (website, investor onboarding, back office). Strong operator who implements and drives adoption of systems like HubSpot, Asana, and Slack to improve executive productivity and team accountability.”

“Operations/people leader with strong analytics orientation who has led large multi-site teams and built KPI dashboards to drive measurable performance gains. Notably improved a high-volume intake process at NYCHHC by ~20% through real-time throughput/wait-time tracking and workflow standardization, and partnered with senior leaders at Amalgamated Bank to lift engagement by 15%.”

“Project/operations coordinator who helped spin off Cannabiz Advisor from an accounting firm, coordinating tax/accounting, marketing, sales, and client onboarding/training to launch the new service line and build a book of 30 clients within a few months. Also implemented a sales performance cadence at Orion Mobile with the VP of Sales, combining weekly metric reviews with structured rep action plans.”

“Operations/project leader with extensive experience running multiple cross-functional initiatives, including transitioning department functions to an overseas team with defined workflows, KPIs, and executive approval. Implements executive-facing systems (Asana, Microsoft Lists, Geckoboard) and tight communication cadences to drive real-time visibility, alignment, and accountability, and is trusted with sensitive HR/termination-related confidentiality.”