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LaToya Benson
Director of Client Engagement & Inclusion specializing in staffing, operations, and DEI
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About
Recruiting Operations leader with 10 years across transportation, staffing, and tech, managing teams up to 40 in both remote-first and onsite settings. Known for rebuilding end-to-end recruiting workflows (interviewing, pay equity/salary transparency, onboarding automation) and delivering measurable outcomes including 140% revenue growth, plus strong ATS analytics and HRIS/LMS implementation experience (Workable, SmartRecruiters, Paycom, Litmos).
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Key Strengths
- 10 years leading recruiting operations, workforce planning, and talent development across transportation, staffing, and tech
- Managed recruiting/ops teams up to 40 people across remote-first and onsite environments
- Redesigned broken managed services recruiting workflow (interviewing, offers, onboarding) driving 140% revenue growth
- Built and implemented salary transparency and pay equity policy, improving employee sentiment and retention
- Created ATS dashboards for DEI metrics, source performance, interview activity, and pipeline visibility (Workable, SmartRecruiters)
- Led DEI and leadership training content migration/implementation during Litmos to Paycom transition
- Operationalized fast-turn hiring for Meta contractor services by maintaining ready-to-submit candidate pools, improving response rate and shortlisting percentage
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