Executive Operations & Strategy leader specializing in global digital transformation
Oakland, CAHead of Operations (Consultant)28 years experienceExecutiveConsultingHealthcareHealthcare IT
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Global operations/program leader from PSI who ran concurrent transformation initiatives across US/APAC/EMEA—AI-driven proctoring automation, vendor consolidation, and BI/exec dashboards—while overseeing delivery of millions of exams in 120+ countries. Known for KPI-based governance (RACI, steering cadences, shared dashboards) that drove measurable outcomes: +20% throughput, $5M annual cost reduction, and 30% reduction in executive meeting load with faster decision cycles.