Monique Youmans

About

Recruiting/Talent Operations leader who managed 6–12 person teams across two office locations and drove measurable process improvements. Standardized onboarding (cut ramp time by 2–3 weeks) and redesigned interview scheduling to move candidates forward within 24–48 hours, while leveraging Workday/Lever reporting and leading a GoodTime rollout with HR/IT/HRIS.

Key Strengths

• Led recruiting/talent operations across two office locations
• Managed teams of 6–12
• Standardized onboarding across offices; reduced ramp time by 2–3 weeks
• Built workforce planning/scheduling tracking for volume trends and coverage needs; reduced peak-period bottlenecks
• Redesigned interview scheduling workflow; moved candidates forward within 24–48 hours
• Improved candidate experience through faster, more consistent communication
• Implemented GoodTime with HR/IT/HRIS partnership; reduced back-and-forth and sped up scheduling
• Uses ATS analytics (Workday/Lever) to identify bottlenecks and hold hiring managers accountable

Reference Highlights

• Steady and dependable
• Strong at bringing structure to teams
• Clear, straightforward, respectful communicator
• Sets expectations well
• Supportive coach/mentor to staff
• High work ethic (came in early, stayed late to support others)
• Identifies process breakdowns and fixes them
• Simplified hiring and onboarding workflows
• Created lasting operational improvements still used today
• Reduced onboarding time by several days
• Reduced operational overhead
• Makes processes easier for managers and new hires
• Strong with numbers
• Advanced comfort with Excel
• Turns raw data into understandable insights
• Produces accurate, trusted reporting for executives
• Proactive learner (attends trainings/webinars)
• Brings people together across departments
• Great leader; understands the work
• Keeps team focused
• Builds strong employees
• Steady and sharp
• Highly reliable; trusted to run initiatives independently
• Strong at developing struggling team members into top performers
• Effective coach; breaks work down clearly
• Process-oriented; spots gaps quickly
• Simplifies processes and improves speed/efficiency
• Streamlined escalation SOP with clear decision path
• Strong with data and tying metrics to KPIs
• Influential with executives; analysis used to improve workflows
• Resourceful 'jack of all trades'
• Go-to cross-functional partner
• Ensures reps have what they need

Experience

Education

Awards

• Cum Laude - Temple University

Skills

Languages

Certifications