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Nia Thompson
Senior HR Business Partner specializing in employee relations, global HR operations, and union environments
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About
People/HR leader specializing in change management, leader coaching, and people analytics—partnered with VP Operations and HR to execute a large-scale restructuring ahead of a major live event cycle with compressed timelines. Uses a systems-thinking, metrics-first approach (operational + engagement + adoption) and has resolved high-stakes ER conflicts involving retaliation allegations through neutral investigations and mediation.
Experience
Education
Key Strengths
- Led large-scale org restructuring/change with senior leaders (VP Ops, HR) for compressed delivery timelines
- Defines success metrics pre-rollout and tracks operational, employee experience, and adoption indicators
- Data-driven root cause analysis using exit interviews, engagement surveys, and turnover trends to influence strategy
- Systems-thinking approach mapping policies/culture/workflows/incentives/tech to avoid symptom-only fixes
- Leader coaching that improved engagement and stabilized turnover within a quarter
- High-stakes employee relations investigation and mediation (retaliation/inconsistent treatment) with emphasis on neutrality and fairness
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