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Luke Cruwys

Executive HR & Operations Leader specializing in mining and industrial relations

Rio TintoSouthern Cross UniversitySalt Lake City, UT23 Years ExperienceExecutive Level

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About

Organizational effectiveness and transformation leader who has driven everything from $75M turnarounds to building operating blueprints for smaller businesses. Blends culture/leadership change with rigorous operational design (process mapping, decision rights) and measurable outcomes (free cash flow), and also serves as an executive coach using tools like 360 feedback and DiSC. Has advised CEOs on major negotiation strategy, including a collective agreement impacting ~10,000 employees.

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Key Strengths

  • Built and embedded internal operating methodologies across small to very large organizations (100 to 10,000 employees)
  • Led organizational turnarounds up to $75M scale
  • Data-driven operating transformation using pulse surveys, field validation, and cash flow/free cash flow metrics
  • Simplified complex operations (e.g., reduced production planning complexity from 32 roles by reducing interfaces and creating single-point accountability)
  • Executive coaching impact using 360 feedback and DiSC to improve leader engagement and performance
  • Strategic advisory on high-stakes labor negotiations (collective agreement covering ~10,000 employees)

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Experience

General Manager, PeopleRio Tinto · May 2025 – Present
Senior Business Partner, Human ResourcesRio Tinto · Sep 2023 – May 2025
HR Manager, AluminiumRio Tinto · Jan 2022 – Sep 2023
General Manager, Transport OperationsBrisbane City Council · Aug 2016 – Jan 2022
General Manager, Employee RelationsBrisbane City Council · Aug 2016 – Jan 2022
Manager, Employee RelationsVentia · May 2015 – Aug 2016
Group National Human Resources ManagerCement Australia · Feb 2014 – May 2015
Human Resources SuperintendentBHP Billiton · Nov 2006 – Feb 2014
Lead Organiser & Industrial OfficerUnited Voice · Jul 2003 – Nov 2006

Education

Southern Cross Universitybachelor, Legal and Justice Studies (Employee/Industrial Relations) (2003)

Skills

Change ManagementStrategic PlanningStakeholder ManagementPerformance ManagementHuman Resources (HR)Employee RelationsIndustrial Relations (IR)Labor RelationsTalent ManagementLearning & Development (L&D)Capability DevelopmentWorkforce Performance OptimizationOrganizational TransformationLeadership DevelopmentLeadership Pipeline Development

Languages

English

Certifications

Certificate IV in Organising Works (Australian Council of Trade Unions)Dave Ulrich HR Academy (RBL Group)LSI / GSI Accreditation (Human Synergistics International)Hay Group Job Evaluation Accreditation (Hay Group)

Memberships

  • Australian Human Resources Institute (MAHRI)
  • Industrial Relations Society of Queensland

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Luke CruwysExecutive HR & Operations Leader specializing in mining and industrial relations