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Rocky Vienna
Executive Technology & Operations Leader (CIO/CTO/COO) specializing in PE value creation
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About
Operations transformation leader with private-equity due diligence experience who rebuilt KIO Networks’ operating model using ITIL/COBIT/ISO 27001, stood up a PMO, and standardized tooling across countries—helping shift the business from co-location to managed services/cloud and improving EBITDA from -7% to +4% in 18 months. Also serves as a board member/mentor at EvoNexus and UCSD Rady, coaching founders on ICP, GTM, pricing, and investor readiness.
Experience
Key Strengths
- Built and implemented a scalable operating model to unify multi-country data center operations
- Led transformation from co-location provider to managed services/cloud platform within 18 months
- Improved EBITDA from -7% to +4% through KPI/scorecard-driven operational governance
- Established PMO and governance frameworks (risk, compliance, change) to accelerate transformation programs
- Managed cultural resistance in cross-border orgs via cross-functional teams and phased adoption
- Standardized disparate infrastructure/ops tools across countries with an architecture roadmap (monitoring, ticketing, configuration management)
- Private-equity style operational diagnostics linking maturity gaps to EBITDA, resilience, and compliance
- Mentored founders/executives on ICP, GTM, pricing, and investor readiness through incubator and business school programs
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