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Russell Clayton

Director-level Operations & L&D Leader in Higher Education and Healthcare workforce development

Manager of Operations26 years experienceDirectorEducationHigher EducationProfessional Training & Coaching
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About

People-operations and L&D operations builder who helped a young organization (TGH-USF People Development Institute) standardize workflows using a People-Process-Platform approach. Implemented scalable policies and centralized intake systems (web forms) and partnered closely with HR/payroll to resolve vendor/facilitator payment delays. Known for coaching executives without ops backgrounds by translating operational concepts into clear, practical language.

Experience

Manager of OperationsTGH-USF People Development Institute
Associate Professor of InstructionMuma College of Business, University of South Florida
Associate Professor of InstructionTalent and Leadership Development Solutions
Assistant Professor of InstructionMuma College of Business, University of South Florida
Assistant Professor of Management (Tenured)Tapia College of Business, Saint Leo University
Assistant Professor of ManagementUniversity of North Carolina at Asheville
Ph.D. Student and Graduate Teaching AssistantUniversity of Mississippi
Major Gifts FundraiserAuburn University
Major Gifts FundraiserVanderbilt University
Major Gifts FundraiserMiddle Tennessee State University

Education

University of Mississippidoctorate, Business Administration (Management; minor: Psychology) (2011)
Middle Tennessee State Universitymaster, Administration & Supervision (Higher Education Administration) (2006)
Auburn Universitybachelor, Business Administration (Marketing) (2000)

Key Strengths

  • Built people-ops structure for an early-stage institute using People-Process-Platform
  • Unblocked facilitator/vendor payment delays by partnering with HR/payroll leadership
  • Hands-on operational diagnosis by working directly with frontline implementers
  • Scaled processes through clear policies (intake workflow and chain-of-command)
  • Streamlined course/resource submissions via centralized website form and screening workflow
  • Effective executive coaching by translating operations concepts into plain language/analogies
  • Fast, reliable information dissemination to VP-level stakeholders

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Languages

English

Skills

Learning & Development (L&D)Leadership DevelopmentTalent DevelopmentOrganizational BehaviorExecutive CoachingExecutive EducationCurriculum DevelopmentCourse Proposal EvaluationFacilitator RecruitmentFacilitator OnboardingInstructional DeliveryOnline TeachingProgram ManagementProgram ScalingOperations Management