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Sampad Ghosh

Senior Operations & Project Manager specializing in client success and workflow optimization

Brooklyn, NYOperations Manager9 years experienceSeniorTelecommunicationsAccountingProfessional Services
ScreenedReferences VerifiedIdentity VerifiedStrongly Recommended

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About

Project/operations coordinator who helped spin off Cannabiz Advisor from an accounting firm, coordinating tax/accounting, marketing, sales, and client onboarding/training to launch the new service line and build a book of 30 clients within a few months. Also implemented a sales performance cadence at Orion Mobile with the VP of Sales, combining weekly metric reviews with structured rep action plans.

Experience

Operations ManagerOrion Mobile, LLC
Project Development ManagerWietschner Ziegler, LLP
SupervisorApex Learning

Education

Baruch College (CUNY)bachelor, Finance (2016)

Key Strengths

  • Led cross-functional launch of a spinoff business (tax/accounting, marketing, sales, client excellence) from scratch
  • Built operating cadence (weekly reports + leadership syncs) to manage timelines, dependencies, and obstacles
  • Unblocked executive decision-making by structuring daily review time and enforcing deadlines
  • Created sales execution workflow with VP of Sales (weekly number reviews + rep plans + rapid-fire Monday meetings)
  • Helped grow new business to a book of 30 clients within a few months
  • Balances day-to-day operations with strategic work via calendar blocking, office hours, and buffer for urgent issues

Reference Highlights

Strongly Recommended
  • Drove major workflow stabilization during tax season
  • Created/implemented structure that let accountants focus on accounting work
  • Built and scaled the Client Success Coordinator function
  • Effective trainer; created reusable training materials used across roles
  • Strong systems and technology knowledge
  • Strategic, proactive (not just reactive)
  • Big-picture thinker; builds full implementation plans
  • Calm under pressure; never lost his cool
  • Handles competing priorities by seeking alignment on prioritization
  • Pleasant to work with
  • Persistent with executives when follow-up is needed
  • Understands impacts across departments and balances considerations
  • Devoted and loyal to his job
  • Strong communicator
  • One of the smartest people the reference has worked with
  • Strong recommendation for high-visibility cross-functional leadership (Chief of Staff)
  • natural leader
  • inspires others toward a shared vision
  • meticulous planning
  • collaborative; brings together diverse backgrounds and visions
  • people-first leadership; makes others feel heard and valued
  • stepped up during leadership transition and low morale
  • motivating presence
  • restored enthusiasm and strengthened sense of purpose
  • drove high event attendance and profit
  • strategic thinker with efficient execution
  • detail-oriented execution without overlooking details
  • innovative problem-solving
  • improved productivity by reducing administrative time
  • financial prudence
  • calm and methodical under pressure and ambiguity
  • keeps teams focused and grounded
  • clear, confident, respectful communicator
  • solution-oriented with executives
  • approachable and empathetic

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Languages

English

Skills

AsanaClient ExperienceClient-Focused Strategic PlanningCRM SystemsCross-Functional Team LeadershipCustomer ServiceDealer OnboardingEmail CampaignsExcelFathomFinancial AnalysisGenerative AIHuman Resources DevelopmentInventory ManagementInvoicing