Vetted Root Cause Analysis Professionals

“Engineering leader/player-coach on a risk core transaction platform (payments/branded checkout) who led major migrations from a monolithic stack to microservices, including API contract redesign and performance improvements (reported ~500ms latency reduction). Experienced running high-stakes production incidents (upgrade-related outage/degradation) end-to-end with RCA and rollout-process changes, and has accelerated delivery via documentation/tooling (audit sign-off cycle reduced from ~3 sprints to ~1).”

“AT&T Labs builder who deployed a production multi-agent LLM system that lets engineers ask natural-language questions and automatically generates deterministic, schema-grounded Snowflake SQL (200–400 lines) to detect anomalies in massive wireless/network event data (~11B events/day). Experienced with LangChain and Palantir Foundry orchestration, RAG-based result interpretation, and rigorous evaluation/monitoring loops to continuously improve reliability.”

“CRO/operator with experience at both AWS and a rapidly scaling Hawaii-based startup (Mana'olana International), focused on building lightweight but scalable operating systems. Known for implementing QBR/OKR rhythms, capacity/territory planning, KPI dashboards, and ROI-tied funding controls, and for mentoring founders through GTM accelerator work (Blue Startups) using a minimum-viable-process approach.”

“Amazon engineering leader (15+ years) targeting Senior Manager/Director roles, with deep ownership of contact-center latency and reliability initiatives. Shipped a global production improvement cutting call latency 30–40% and led a complex Citrix SDK integration, including incident response and a backward-compatible rollout strategy to protect existing customers while enabling new features.”

“Embedded/robotics software engineer with Hyundai Motors experience who owned an AI-driven perception validation pipeline using a Transformer-based approach to generate stable synthetic in-cabin audio for autonomy/ASR testing, cutting downstream testing time by 50%+. Has hands-on ROS integration (IMU sensor streaming, inference, control nodes), MQTT-based distributed messaging, and cloud/container deployment experience (Docker, Node/Express, AWS, CI/CD).”

“Operations leader with experience scaling a fast-growing, startup-like government organization (tripled headcount in two years) by implementing OKRs, operating cadences, reporting structures, and decision/escalation frameworks. Has led complex process turnarounds (including a debt-collection overhaul with legal coordination and an appeals board) and advises executives on high-stakes public communications during critical-infrastructure cybersecurity incidents using data-driven decisioning.”

“Entrepreneurially minded builder focused on proving architecture concepts via minimal demo prototypes for marketing. Has hands-on experience improving an A/B experimentation framework by interviewing stakeholders, identifying system limits and bottlenecks, and defining success criteria to scale experimentation and speed up analysis.”

“Backend/data engineer with Amazon supply-chain experience building production serverless Python services and ETL pipelines on AWS (Lambda, API Gateway, S3, RDS, Glue). Has modernized legacy SAS jobs into Python with rigorous parity testing and phased migrations, and has delivered major SQL performance gains (minutes down to seconds) through indexing and partitioning.”

“Built an autonomous-agent document indexing concept in a hackathon with Microsoft and The Seattle Times, architecting an Azure-based system (Azure AI Foundry, Cosmos DB, Azure indexing, Copilot Studio) and coordinating closely with the customer team. Also created and pitched a sports matchmaking app (Ludicon), combining user studies, feature implementation, and technical support on sales/investor calls.”

“AWS engineering manager leading delivery for an end-to-end encrypted communications product (calling/messaging/screen sharing), including shipping read receipts with full design/engineering/QA ownership. Demonstrated strong customer-driven problem solving (offline/mission users enrollment via admin one-time codes with account allowlisting) and reliability improvements (data retention bot crash RCA, monitoring/notification, and high-volume test simulation).”

“TA/Recruiting Operations leader who was the first in-house TA hire at Pyant Therapeutics, building the entire function and tech stack (Greenhouse, LinkedIn Recruiter, SeekOut, Gem, Ashby) from the ground up. Managed a 6-person team supporting all business units, redesigned workflows to cut time-to-fill ~50% for urgent clinical ops hiring, and led an EOR rollout that saved ~$1M in year one.”

“Backend/data engineering player-coach on a UEBA cloud security analytics platform who standardized MLOps and detection development for 180+ detections, cutting ship time from 6–7 weeks to ~3 weeks while reducing false positives. Proven at operating large-scale streaming + Spark systems (200K+ events/sec, 100+ TB/day), driving major reliability/cost improvements, and leading incident response and team execution through GA.”

“Player-coach engineering leader focused on scalable data security scanning and risk detection in hybrid cloud, owning architecture and core implementation of an incremental/parallel DSPM scanning engine. Shipped production improvements including 60% lower scan latency and 30% fewer false positives, with strong emphasis on correctness under concurrency, multi-tenant observability (SLOs/burn-rate alerts), and disciplined rollout practices (feature flags, shadow scans, canaries).”

“Amazon engineer/leader who drove a major modernization of the AWS Database Migration Service Console, migrating a monolithic UI to a micro-frontend architecture while improving performance, reliability, and engineering standards. Operates as a player-coach (80/20 hands-on/management), with demonstrated incident ownership and process improvements across Amazon and Walmart Labs.”

“Engineering/data platform leader from FLYR (airline ML forecasting and automated pricing) who built scalable ingestion/ETL and a canonical data model to onboard airlines with highly heterogeneous source systems. Created a golden-metrics layer for airline KPIs and implemented monitoring/backfill capabilities, cutting onboarding time by 50%+ while improving SLA performance and controlling cloud/ML training costs through stronger data quality gates.”