Vetted Root Cause Analysis Professionals

“Engineering manager/player-coach in the Alexa media ecosystem who led delivery of a Tier-1 gateway service enabling third-party providers (e.g., Spotify/Pandora) to control playback across users’ Echo devices, driving 10–15% lifts in engagement metrics. Deep in API design, AWS infrastructure choices (EC2 vs Fargate), OAuth/LWA auth flows, and production rigor (security reviews, load testing, feature-gated dial-ups), with demonstrated incident ownership and operational automation wins.”

Alex Kittredge

Screened ReferencesStrong rec.

Executive People Strategy & Transformation Leader specializing in workforce planning and operating models

Brooklyn, NY8y exp

“Senior Program Manager / HR Chief of Staff (Global Industrial) specializing in cross-functional risk remediation, HR systems implementations, and M&A compliance. Delivered measurable outcomes including closing 18 payroll audit findings in 16 weeks, rolling out SAP SuccessFactors performance management to 2,000+ employees with major adoption gains, and remediating 600 I-9s in 6 weeks to avoid ~$3M in exposure; experienced operating with high confidentiality across large-scale M&A.”

Bryan Wang

Screened

Senior Business Operations & Chief of Staff specializing in growth and GTM for tech startups

New York, NY7y exp

“Chief of Staff at a high-growth startup who helped scale the company from Seed through Series B while owning fundraising/investor & board relations and building an enterprise GTM motion. Led the first enterprise launch by aligning CEO/CTO priorities under severe engineering constraints, then helped scale an enterprise account to 10-figures in GTV within six months. Known for executive leverage (CEO proxy), company-wide planning/communication systems, and operationalizing enterprise CS/AM processes.”

Sahitya Thota

Screened

Staff/Tech Lead Software Engineer specializing in identity, data platforms, and cloud systems

Fremont, CA20y exp

“Engineering leader/player-coach who built and owned end-to-end sales-facing data products, including a 360° advertiser insights platform and a sales AI agent for natural-language access to insights. Demonstrated strong architecture and reliability chops (event-driven redesign to eliminate Hive-query throttling; batching/caching to reduce fan-out) plus incident ownership around ads attribution consistency. Also has 0→1 experience building graph-based recommendation/matching systems with explainability and tight user feedback loops.”

Rodolfo Garcia

Screened ReferencesStrong rec.

Senior QA Test Analyst specializing in game and service testing

Los Angeles, CA11y exp

“Game QA/automation tester with experience at Blizzard, Bossfight Entertainment, and Netflix, spanning manual-to-automation transitions, Selenium/C# UI automation, and CI/CD nightly reporting via TestRail. Known for an end-user-driven test strategy, strong defect isolation (including crash dumps), and cross-functional test planning that influenced multiplayer UX/design decisions.”

Thazim Banu Shaffee

Screened ReferencesStrong rec.

Engineering Manager specializing in payments, risk, and high-scale distributed systems

San Jose, CA14y exp

“Engineering leader/player-coach on a risk core transaction platform (payments/branded checkout) who led major migrations from a monolithic stack to microservices, including API contract redesign and performance improvements (reported ~500ms latency reduction). Experienced running high-stakes production incidents (upgrade-related outage/degradation) end-to-end with RCA and rollout-process changes, and has accelerated delivery via documentation/tooling (audit sign-off cycle reduced from ~3 sprints to ~1).”

“CRO/operator with experience at both AWS and a rapidly scaling Hawaii-based startup (Mana'olana International), focused on building lightweight but scalable operating systems. Known for implementing QBR/OKR rhythms, capacity/territory planning, KPI dashboards, and ROI-tied funding controls, and for mentoring founders through GTM accelerator work (Blue Startups) using a minimum-viable-process approach.”

“Amazon engineering leader (15+ years) targeting Senior Manager/Director roles, with deep ownership of contact-center latency and reliability initiatives. Shipped a global production improvement cutting call latency 30–40% and led a complex Citrix SDK integration, including incident response and a backward-compatible rollout strategy to protect existing customers while enabling new features.”

Priyanka Kaswan

Screened

Senior AI Research Engineer specializing in LLM agents and large-scale ML

7y exp

“AT&T Labs builder who deployed a production multi-agent LLM system that lets engineers ask natural-language questions and automatically generates deterministic, schema-grounded Snowflake SQL (200–400 lines) to detect anomalies in massive wireless/network event data (~11B events/day). Experienced with LangChain and Palantir Foundry orchestration, RAG-based result interpretation, and rigorous evaluation/monitoring loops to continuously improve reliability.”

Jingfei Xu

Screened

Intern/Junior Software Engineer specializing in AI/ML and cloud-based systems

Mountain View, CA0y exp

“Embedded/robotics software engineer with Hyundai Motors experience who owned an AI-driven perception validation pipeline using a Transformer-based approach to generate stable synthetic in-cabin audio for autonomy/ASR testing, cutting downstream testing time by 50%+. Has hands-on ROS integration (IMU sensor streaming, inference, control nodes), MQTT-based distributed messaging, and cloud/container deployment experience (Docker, Node/Express, AWS, CI/CD).”

“Hardware operations and supply chain leader in a startup environment with strong exposure to fundraising dynamics, board-level reporting, and the financial impact of manufacturing and inventory decisions. Has spent several years in Silicon Valley managing teams at scale and brings a rare blend of operational depth, strategic awareness, and entrepreneurial ambition.”

“Operations leader with experience scaling a fast-growing, startup-like government organization (tripled headcount in two years) by implementing OKRs, operating cadences, reporting structures, and decision/escalation frameworks. Has led complex process turnarounds (including a debt-collection overhaul with legal coordination and an appeals board) and advises executives on high-stakes public communications during critical-infrastructure cybersecurity incidents using data-driven decisioning.”

“Backend/data engineer with Amazon supply-chain experience building production serverless Python services and ETL pipelines on AWS (Lambda, API Gateway, S3, RDS, Glue). Has modernized legacy SAS jobs into Python with rigorous parity testing and phased migrations, and has delivered major SQL performance gains (minutes down to seconds) through indexing and partitioning.”

Sergey Pustovit

Screened

Director-level Data Platform & Analytics Engineering Leader specializing in distributed systems

Irvine, CA31y exp

“Entrepreneurially minded builder focused on proving architecture concepts via minimal demo prototypes for marketing. Has hands-on experience improving an A/B experimentation framework by interviewing stakeholders, identifying system limits and bottlenecks, and defining success criteria to scale experimentation and speed up analysis.”

“AWS engineering manager leading delivery for an end-to-end encrypted communications product (calling/messaging/screen sharing), including shipping read receipts with full design/engineering/QA ownership. Demonstrated strong customer-driven problem solving (offline/mission users enrollment via admin one-time codes with account allowlisting) and reliability improvements (data retention bot crash RCA, monitoring/notification, and high-volume test simulation).”

David Gross

Screened

Entry AI Software Engineer specializing in LLM workflows and ML pipelines

Redmond, WA2y exp

“Built an autonomous-agent document indexing concept in a hackathon with Microsoft and The Seattle Times, architecting an Azure-based system (Azure AI Foundry, Cosmos DB, Azure indexing, Copilot Studio) and coordinating closely with the customer team. Also created and pitched a sports matchmaking app (Ludicon), combining user studies, feature implementation, and technical support on sales/investor calls.”