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Alex Yum
Senior Supply Chain & Warehouse Operations Leader specializing in logistics optimization
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Operations leader at AWI who ran multiple high-impact initiatives in parallel, including a WMS implementation, fulfillment workflow redesign, and a company-wide cost optimization effort. Known for building KPI dashboards and exception-based reporting that improved data trust and saved executives ~4–6 hours per week, while standardizing warehouse processes and coaching supervisors to reduce escalations and stabilize day-to-day ops.
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Key Strengths
- Led multiple concurrent cross-functional initiatives (WMS implementation, fulfillment redesign, company-wide cost optimization)
- Prioritizes work by impact and risk while protecting customer experience
- Built weekly cross-functional operating cadence across IT/Ops/CS with RACI to accelerate decisions
- Created exception-based dashboards and concise executive updates to drive alignment and fast escalation
- Implemented consolidated KPI dashboard, saving executives ~4–6 hours/week by eliminating manual data pulls
- Standardized warehouse routines (receiving, QC, outbound, EOD) with SOPs/checklists to reduce escalations
- Developed and empowered supervisors via hands-on coaching, daily huddles, and KPI ownership
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