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asutosh upadhaya

Mid-level IT Support & Solutions Professional specializing in customer enablement and system reliability

InteroCaltechSunnyvale, CA5 Years ExperienceMid LevelWorks On-Site

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About

Early-career candidate with customer service experience and a cybersecurity bootcamp background (vulnerability management). Undergraduate project focused on securing online exams during COVID using identity verification (facial recognition + email/phone code) and 360-degree monitoring to reduce cheating, and they navigated student pushback to enforce integrity.

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Key Strengths

  • Built an online exam system with identity verification and anti-cheating measures (facial recognition, OTP, 360-view monitoring)
  • Handled stakeholder resistance by explaining and enforcing exam integrity requirements
  • Interest in client-facing bridge role between customers and internal technical teams

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Experience

Part-time Real Estate AgentIntero · Nov 2025 – Presentpart-time
Customer Service / Technical SupportThe UPS Store · Jan 2023 – Oct 2025
TechnicianTesla · Nov 2021 – Dec 2022
InternProfessional Computer System P. Ltd · Jan 2021 – Aug 2021internship

Education

Caltechbootcamp, Cyber Security
Bangalore Universitybachelor, Computer Applications

Skills

Cloud ComputingSaaSCRMSalesforceAWSSQLMySQLMicrosoft ExcelData ModelingTableauPythonJavaJavaScriptHTMLCSS

Languages

English

Certifications

Notary Public — State of CaliforniaLive Scan Certified (Background Checks)California Real Estate License (DRE #02356518)

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Sales & Business DevelopmentSales & Business Development in Bay AreaRequirements GatheringCloud ComputingSaaSCRM

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Connect with asutosh

asutosh already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
asutosh upadhayaMid-level IT Support & Solutions Professional specializing in customer enablement and system reliability