Reval Logo
Browse TalentFind TalentOpen JobsPricingFAQsGet Started
ScreenedIdentity Verified
No cost, no commitment - we'll make a personal intro
Babita Aswani - Customer Success Operations Manager in Fremont, CA

Babita Aswani

Senior Customer Success Operations Manager specializing in B2B SaaS and AdTech

PubMaticAmity Global Business School, HyderabadFremont, CA9 Years ExperienceSenior LevelWorks On-Site

Connect with Babita

Babita already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

About

Customer success / operations professional from PubMatic (ad tech) focused on onboarding and growing enterprise publisher accounts. Leverages analytics tooling (Looker/Tableau) and monetization KPIs (fill rate, eCPM) to drive adoption, retention, and expansion, including a reported ~30% usage lift over six months and cross-functional A/B-tested product changes that increased revenue.

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee

Key Strengths

  • Drove ~30% platform usage increase over first 6 months across managed accounts
  • End-to-end enterprise publisher onboarding through adoption and renewal
  • Uses KPI-driven health checks (fill rate, eCPM) to identify issues and recommend monetization optimizations
  • Cross-functional execution: led A/B tests with product monetization + engineering and rolled out a revenue-impacting parameter platform-wide
  • Identifies expansion opportunities via performance gap analysis; partnered with Sales to upsell curated in-house deals offering

Like what you see? We'll introduce you to Babita directly.

Experience

Customer Success Operations ManagerPubMatic · Mar 2023 – Sep 2024
Technical Solution ConsultantTripleLift · Apr 2022 – Feb 2023
Vendor Operation Escalations SpecialistFacebook · Jul 2019 – Jul 2021
Catalog Lead, Product OperationsAmazon · Nov 2016 – May 2019
Ads Integrity AnalystFacebook · Nov 2014 – Nov 2016

Education

Amity Global Business School, Hyderabadmaster, Marketing and Finance (2015)
Villa Marie Degree College for Women, Hyderabadbachelor, Computers (2013)

Skills

Account ManagementProgram ManagementStakeholder ManagementCross-functional CollaborationProcess ImprovementVendor ManagementData AnalysisDocumentationSQLTableauLookerMicrosoft OfficeMicrosoft PowerPointMicrosoft WordGoogle Workspace

Languages

English

Certifications

Forward Program - McKinsey.orgGoogle Ads - Measurement CertificationGoogle Ads - Apps CertificationExcel Skills for Business - Macquarie University

Browse Similar

Sales & Business DevelopmentSales & Business Development in Bay AreaAccount ManagementTroubleshootingProgram ManagementStakeholder Management

Similar Candidates

JE

Jamar Earnest

Mid-level Customer Success & Implementation Leader specializing in operations and process optimization

8y exp
Tides NetworkLincoln University (Pennsylvania)
Account ManagementCross-Functional LeadershipOperations ManagementProject ManagementRisk ManagementWorkflow Automation+37
View profile
KJ

Kenneth Jentz

Senior Technical Customer Success Manager specializing in enterprise telecom and video delivery

Denver, CO13y exp
SRI TelecomHerzing University
ObservabilityProduct managementCross-functional leadershipSalesforceMentoringAccount management+64
View profile
JS

Jonathon Sedmak

Screened

Senior Customer Success & Program Management leader specializing in Enterprise B2B SaaS and FinTech

5y exp
Visit CaliforniaRoyal Holloway, University of London

“Customer success leader (Director of Customer Engagement at PlutoShift; also experience at Truework) focused on enterprise lifecycle ownership, stakeholder mapping, and VoC-driven product influence. Led cross-functional efforts to ship a reporting capability requested by customers, improving adoption and loyalty, and uses tools like Looker/Tableau plus deep customer discovery to diagnose issues like ineffective onboarding even when usage metrics look strong.”

Account ManagementAgileAnalyticsChange ManagementCoachingCross-functional Leadership+81
View profile

Interested in Babita?

We'll personally introduce you - no strings attached.

For Hiring Teams

Build your dream team with Reval

Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.

$250one-time kickoff
10%on successful hire
48hrsto first candidates
Post a Role90-day money-back guarantee. A fraction of traditional agency fees.

Discover more candidates like Babita

Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.

Search Talent

Connect with Babita

Babita already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Babita AswaniSenior Customer Success Operations Manager specializing in B2B SaaS and AdTech