Director-level HR & Operations leader specializing in HRIS, benefits, and business operations
Westbury, NYDirector of Human Resources20 years experienceDirectorHuman ResourcesBusiness OperationsApparel & Fashion
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About
People/operations-focused leader who drives organizational change through systems thinking and metrics—implemented a firmwide time-tracking tool to reveal underbilling and underscoped work, then led contract restructuring that increased profitability while reducing employee workload and improving morale. Strong in executive buy-in, people analytics, leadership coaching, and high-stakes employee relations/mediation.
Experience
Director of Human ResourcesMaxima Apparel
Senior Director, Operations & Human ResourcesLeopard Solutions
Operations & PlanningAccenture
Vice President, Operations & Human ResourcesAffiliated Physicians
Vice President, OperationsSloane & Company, LLC
Director of OperationsKettle Solutions, LLC
Director of OperationsLively Group
Director of OperationsPompei A.D.
Office Manager / Facilities ManagerMortgage Direct
Senior Mortgage Consultant1st Capital Home Mortgage
Mortgage ConsultantWCS Financial Services
Education
University of Arizonabachelor, Designs (2003)
Key Strengths
Implemented firmwide time-tracking to uncover underbilling and overservicing within weeks
Used 90-day analysis to pinpoint loss drivers and renegotiate outdated client contracts for improved margins
Data-driven influence with ROI framing, weekly leadership updates, and scenario modeling to drive strategic decisions
Improved productivity, reduced weekly hours, and boosted morale through clearer project time allocation and resourcing
Systems-thinking approach to diagnosing root causes across processes, policies, tools, and behaviors
Structured leadership coaching (360 feedback, weekly check-ins, workload mapping) that improved delegation and team engagement
Handled high-stakes manager-employee conflict with fact-finding, neutral mediation, and sustained follow-up plans
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