Esther Young

About

Operations/program leader with experience supporting CEOs and scaling organizations through rapid expansion and multi-team initiatives. Implemented RACI + Asana-based execution systems and built board/KPI reporting cadences that improved executive decision speed and visibility across departments. Has worked across startups and in a foundation environment in C-suite-adjacent roles.

Experience

Education

Key Strengths

• Led rapid multi-site expansion from 1 to 3 locations within a city while coordinating build-out, finance cadence, and product/sales fixes
• Established executive alignment via 90-day priority mapping with CEO and ongoing 1:1 cadence
• Reduced siloing by implementing RACI ownership model and structured cross-team communication routines
• Implemented Asana to create transparent goal tracking, risk visibility, and execution accountability
• Improved executive productivity by building board reporting templates/cadence and centralized information access
• Created weekly KPI “heartbeat” reporting (Thursday collection, Friday senior leadership review) enabling faster decisions and course-corrections
• Balanced strategy and operations using 90-day planning broken into weekly goals plus protected focus blocks for strategic work
• Designed escalation protocols for urgent operational issues (Slack → walkie-talkie → direct conversation/meeting)

Reference Highlights

• empathetic leader
• leads by example
• hardworking
• supportive team member
• drives organizational improvements
• streamlined company-wide expense management via new software
• effectively managed up in a toxic environment
• shielded team from unhealthy CEO dynamics
• created meaningful improvement in team happiness
• created thorough, up-to-date process playbook
• saved the business hundreds of thousands of dollars in revenue (via documentation/playbook)
• exceedingly calm under pressure
• breaks down ambiguous work into clear bullet points
• strong prioritization and assignment of work
• consummate professional
• humorous and fun while remaining appropriate
• reads the room well
• connects people across different backgrounds and skill levels
• motivates others
• creates positive, professional environments
• fluidly switches between roles/departments
• synthesizes and communicates insights for company benefit