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Monica Bernal

Director-level Creative Services & Operations leader specializing in global advertising and leadership programs

Brooklyn, NYExperience & Operations Director32 years experienceDirectorAdvertisingMarketingMedia & Entertainment
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About

Operations/program leader who ran the global IRG100 Leadership Program, coordinating cross-functional workstreams and major partners (WPP, Google, Ipsos, TCS) using centralized roadmaps and executive cadences; delivered increased enrollment and a 4.8/5 satisfaction score. Previously managed strategic and day-to-day production operations for major multi-country sports campaigns at DIRECTV Panamericana (FIFA World Cup, Olympics, NBA), building pipelines, budgets, and vendor relationships across Latin America.

Experience

Experience & Operations DirectorInstitute for Real Growth
PrincipalBernal Creative
Chief of Staff & Operations5S Diversity
Creative Services DirectorD Expósito & Partners
Senior Integrated ProducerDIRECTV Panamericana
Creative Services DirectorPrime Access
VP, Performance + OperationsAdrenalina
Creative Services DirectorWieden + Kennedy NY
Creative Services DirectorUSA Networks / Sci-Fi Channel
Project Management DirectorY&R / WPP’s The Bravo Group

Education

Brooklyn Collegebachelor, Spanish Language and Literature (1993)

Key Strengths

  • Led operations for global IRG100 Leadership Program across recruitment, curriculum, events, finance, and partner engagement
  • Coordinated cross-company partnerships with WPP, Google, Ipsos, and TCS
  • Built centralized roadmap/tracker with clear ownership and weekly executive updates to drive prioritization and alignment
  • Improved program outcomes: increased enrollment and delivered 4.8/5 participant satisfaction
  • Implemented productivity systems centralizing workflows (Asana, HubSpot) and automating communications (Mailchimp)
  • Balanced strategic planning with day-to-day execution for large multi-country sports campaigns at DIRECTV Panamericana (FIFA World Cup, Winter Olympics, NBA)
  • Established structured operating cadence (daily execution blocks + strategic planning blocks; 15-minute country lead check-ins) to maintain alignment and accountability
  • Trusted handling of sensitive information with need-to-know confidentiality practices

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Languages

English

Skills

Advertising OperationsAdvertising Process OptimizationOperations ManagementClient ServicesCross-functional LeadershipGlobal Team ManagementGeographically Dispersed Team LeadershipProject ManagementProgram ManagementProcess DevelopmentProcess ImplementationProduction ManagementIntegrated ProductionCreative ServicesCreative Operations