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Gerald Antwi

Senior Customer Service Specialist with CRM and Salesforce expertise

FEMAMyComputerCareer7 Years ExperienceSenior Level

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Experience

Customer Experience Specialist (Remote)FEMA · Dec 2017 – Oct 2022
Customer Service RepresentativeTrimble · Sep 2015 – Oct 2017
Customer Accounts RepRobert Half · Dec 2014 – Jul 2015

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Skills

AnalyticsCRMCustomer ServiceData AnalysisMicrosoft OfficeProcess ImprovementSalesforceTroubleshootingWorkflow AutomationAuditingBilling AdjustmentsCall DocumentationCreative Problem SolvingCRM SoftwareCustomer Support

Languages

English

Certifications

Foundations of CybersecurityCertified Linux AdministratorCompTIA Server+Google AI Essentials SpecializationMicrosoft Technology Associate: Security FundamentalsMY COMPUTER CAREER

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Connect with Gerald

Gerald already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Gerald AntwiSenior Customer Service Specialist with CRM and Salesforce expertise